10 February
Pullman Brisbane King George Square
Managing Travel in an Uncertain World
08.00 Registration & Coffee
Chairman’s Welcome
Association of Corporate Travel Executives,
President, Kurt Knackstedt
09.05 Keynote Address: State of the Queensland Economy
The state of the economy determines who travels and where. To add perspective to the day, the chief economist from Queensland’s leading industry association provides an overview of the economic climate in Queensland examining growth industries, regional differences, key international trading partners and predictions for future growth.
  • Chamber of Commerce & Industry Queensland (CCIQ), State Manager - Advocacy, Kate Whittle
09.30 CAPA's Queensland & Australia Aviation Outlook
  • CAPA - Centre for Aviation, Managing Director, Stephen Pearse
09.45 The Airline Keynotes:
The state of the aviation market, industry developments and their impact on corporate travel
  • China Southern Airlines, Managing Director Australia & New Zealand, Louis Lu
  • Virgin Australia, General Manager Industry and Corporate Sales, Stuart Pike
Includes a Q&A with CAPA - Centre for Aviation, Managing Director, Stephen Pearse
10.40 Coffee & Networking
11.20 Executive Panel: Queensland Aviation Outlook
  • Queensland’s contribution to Australian aviation
  • Growth prospects – Domestic/International
  • Can the state’s airports meet growing demand?
Moderator: CAPA - Centre for Aviation, Managing Director, Stephen Pearse

  • Air Canada, General Manager Australia and New Zealand, Paul McLean
  • Brisbane Airport, Managing Director & Chief Executive Officer, Julieanne Alroe
  • Queensland Airports, Chief Executive Officer, Chris Mills
12.05 The Supply Market:

External Perspective - how do the financial markets view travel and tourism

The amount of money spent on corporate and related travel is ultimately driven by the level of business activity and confidence in the market place – both domestically and internationally. Australia & NZ remain attractive markets for international travel and investment as well as driving high domestic and international travel levels. Within Australia the economy is still vulnerable to some post-resources adjustment (although generally has adjusted well), however externally a rise of protectionism could present new challenges. NZ faces 2017 with continued natural disasters impacting their economy and a new PM after the resignation of John Key. John O’Shea from Bell Potter will provide an overview from the market perspective of trends and expectations that may impact on the local buyers’ market for travel.
  • Bell Potter, Senior Analyst, John O'Shea

An analyst presents the latest summary of market conditions and predictions of rate movements in Australia’s key domestic markets. This data will help travel managers plan and negotiate for the year ahead and will be augmented with advice on getting your accommodation mix right.
  • 4D Consulting, Team Leader, Hotel Sourcing, Dean Easton

Audience Q&A
We tap the pulse of business travel with a snap poll and share the results instantly

13.00 Lunch
14.00 Panel discussion / showcase: Getting ready for mobile
Travellers are demanding information, booking capability and expense management solutions on the go. This expert panel will discuss the range of solutions currently available, explore how they add value and what do you have to do to implement them. The session brings together some of the region’s leading suppliers.

Moderator: Association of Corporate Travel Executives (ACTE), President, Kurt Knackstedt

  • FCM, General Manager, James Kavanagh
  • Mastercard, Vice President, Gregor Lochtie
  • Travelport Locomote, Chief Financial Officer, Pip Spibey-Dodd
  • Credit Union Australia, Contract Specialist, Kathryn Crooks
14.45 Understanding the risks of the new accommodation environment
The rise of the private apartment rentals websites means that corporate travellers are now staying in private residences and exposed to a range of risks not evident in the mainstream accommodation market. If your organisation is embracing the new options, this session will highlight some of the duty of care issues you need to consider.

Moderator: business travel BUZZZ, Editor, Allan Leibowitz

  • International SOS, Business Development Manager, Andrew Candalet
  • The Lido Group, Chief Executive Officer, Steve Mackenzie
  • CTM, Head of Supplier Relations Australia and New Zealand, John Balloch
15.30 Leveraging smaller volumes (Buyer case study)
Queensland-based organisations sometimes lack the critical mass of their Southern counterparts, but that doesn’t mean they can’t run efficient travel policies. This case study examines maximising leverage and the benefits of consolidation.
We’ll hear how a Queensland-based organisation has got all its ducks in row for an efficient, effective programme that delivers benefits to all stakeholders.
  • Kordia Solutions Australia, Procurement Manager, Megan McNeill
15.55 Closing Wrap/Round Tables - what have we learned?

Moderator: Association of Corporate Travel Executives (ACTE), President, Kurt Knackstedt


  • Tatts Group, Procurement Manager - Fleet & Travel, Rachel Pearce
  • Credit Union Australia (CUA), Contract Specialist, Kathryn Crooks
  • FCM Travel Solutions, General Manager, James Kavanagh
  • CTM, Head of Supplier Relations Australia & New Zealand, John Balloch
16.30 Networking Drinks
17.00 Conference Close