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CAPA Australia Pacific Aviation Summit 2014

Speaker Biographies (Listed alphabetically by company name)

The Hon Nick Greiner
Nick Greiner was Premier and Treasurer of New South Wales from 1988-1992. Since his retirement from politics he has been heavily involved in the corporate world as Chairman of several large companies and as the Deputy Chairman and director of others. He was the inaugural Chairman of Infrastructure NSW from 2011 to 2013. Nick is a Director of The European Australian Business Council (EABC) and a Member of the Board of Governors, Committee for Economic Development of Australia (CEDA).He is also a Trustee of the Sydney TheatreCompany Foundation. Nick holds an Honours Degree in Economics from Sydney University and a Master of Business Administration with High Distinction from Harvard Business School. 

In the Queen’s Birthday Honours List of 1994 he was awarded a Companion of the Order of Australia for public sector reform and management and services to the community and in 2001, the Centenary Medal. He is a Life Fellow of the Australian Institute of Company Directors, an Honorary Fellow of CPA Australia and a Life Member of the South Sydney Rugby League Club.
Ms Virginia Fitzpatrick
General Manager
4D Consulting
Virginia Fitzpatrick heads up Flight Centre Travel Group’s consulting division – 4th Dimension. Virginia has extensive experience in business travel consultancy and procurement strategies having run her own consultancy company for more than 10 years. Well known within the business travel industry for bringing both innovation and insight to corporate travel programs, Virginia has worked as a specialist travel advisor for a raft of blue-chip Australian companies. She has also worked as a specialist travel and procurement advisor for State and Federal Government departments. Virginia has a track record of successfully re-engineering travel programs with tailored procurement strategies for travel management company contracts, travel technology products, airfares, accommodation, car hire and expense management. These procurement strategies have had broad influence across Australia’s corporate travel industry and have lead to changes and improvements for public and private travel sector tendering.
Mr Lindsay Leeser
VP Development
Mr Didier Tappero
Air Caledonie International (AirCalin)
28 years of cumulative experience in the airline industry, in both operational and commercial areas. Recruited in 1989 as On Board Service Assistant, he then worked within the company AIRCALIN at the different functions as Inflight Services Manager, Assistant of the Ground Operations Manager, Ground Operations Director, in charge of Program & Cargo Dept., while being Human Resources Director. Appointed Deputy Managing Director since 2000 until 2006,when the Board of Directors designated him as the Managing Director and the Corporate Officer of the company. Since 2009, President of ASPA, “Association of SouthPacific Airlines”, gathering thirteen airlines and about fifty suppliers and stakeholders in the aviation industry. Nomination as CEO in January 2013.
Mr Paul McLean
General Manager (Australia and New Zealand)
Air Canada
Paul McLean is the General Manager (Australia & New Zealand) for Air Canada. Prior to assuming his current position he worked with the company in a variety of positions including, Multi-National Sales Manager and Regional Sales Manager British Columbia. Prior to working in the airline industry, Paul worked in a variety of private and public sector roles including commercial technology sales, Manufacturing representation and marketing and managing an adventure wilderness program for adjudicated youth in Western Canada. Paul holds a Bachelor’s degree in Commerce and Entrepreneurial management
Mr David Mackrell
Deputy Chief Financial Officer and General Manager Corporate Finance
Air New Zealand
David has been with Air New Zealand for 22 years, with the last nine of them as Deputy CFO. David started his professional career at Ernst & Young as an Auditor before joining Air New Zealand in 1992 as a Financial Accountant. Since then David has had a number of financial and commercial roles within Air New Zealand. David was appointed Vice President Finance in December 2001 and then Deputy Chief Financial Officer and General Manager Group Finance in October 2004. In February 2009 the focus of David’s role changed to Corporate Finance with responsibility for Treasury, Funding, Financial Planning and Investor relations. 

 David has also spent time on secondment running the Tasman/Pacific Airline division and has led a number of strategic projects for the company. For most of 2012 he was General Manager of Loyalty and was responsible for the launch of Air New Zealand’s innovative OneSmart prepaid multicurrency debit card. In returning to the core Corporate Finance responsibilities; Fleet Strategy and Tax have been added to his portfolio. David graduated from the University of Waikato with a Bachelor of Management Studies (Hons) majoring in both Finance and Accounting.
Mr Ewan Smith
Managing Director
Air Rarotonga Limited
Ewan Smith founded and established Air Rarotonga limited, based in the Rarotonga Cook Islands, in 1978 and serves as the Managing Director. Ewan has also been the chairman of the Cook Islands Tourism Corporation since 2011. He is a qualified commercial pilot and Licensed Aircraft Maintenance Engineer (L.A.M.E).
Mr Steven Dickson
Group Head of Ground and Inflight Operations
AirAsia Group
Steven is currently the Group Head of Ground and Inflight Operations for the AirAsia Group, based and headquartered in Kuala Lumpur, Malaysia. 

Steven is responsible for the overall airport experience across the AirAsia network of 90 airports and leads a diverse team of 3800 staff across the five AirAsia branded airlines (Malaysia, Thailand, Indonesia, Philippines and, launching in 2014, AirAsia India). He also manages the AirAsia inflight operations division, managing catering and inflight sales logistics across the Group. 

Steven and his team have been responsible for driving AirAsia’s self-service strategy and recently were first to market in Malaysia with their self-tagging product. In addition, he is currently extending the self-service programme across the Asian network and leading the charge with automated baggage drops, mobile boarding passes and “straight to gate” capability, removing document checks for the majority of AirAsia’s guests. 

Prior to his current role, Steven was most recently Group Head of Operations for the Jetstar Group. Since leaving easyJet as General Manager, Operations in 2006, he has worked in both the operational and commercial areas for client airlines in Europe, Nigeria, Saudi Arabia, Mexico and Panama. 

Steven previously appeared as a guest lecturer at several major European Universities, providing an insight into the execution of the low-cost airline business model.
Mr Stuart Myerscough
Head of Commercial Australia and New Zealand
AirAsia X
Stuart is Head of Commercial Australia and New Zealand with Asia’s largest LCC and one of the region’s greatest success stories, AirAsia. In under 7 years, AirAsia has grown to become one of Australia’s largest international airline carriers and continues to grow, now looking forward to welcoming a 3rd AOC from the AirAsia Group into Australia by late 2014. Stuart has enjoyed both Australian and International Marketing roles within AirAsia and, previous to this, spent a number of years working in marketing and consumer insights with Virgin Blue. He has also worked with key brands across a variety of industries, including Telecommunications, Energy, Media, Gaming and Entertainment.
Greg Fordham
Managing Director
Airbiz Aviation
Greg Fordham is Managing Director of Airbiz and has over 25 years experience as a consultant to the aviation industry. He is acknowledged for his expertise in airport strategic planning and air transport development. Greg has developed a team of consultants that have undertaken over 2000 projects and studies in over 50 countries, on 5 continents. Through his involvement in a wide range of commercially based projects, Greg has an in-depth knowledge and understanding of airport economics and strategic planning issues. In 2009 Greg was recognised by Engineers Australia in their top 100 most influential engineers. Greg is a board member of both Airports Council International (ACI) Asia-Pacific and ACI World Business Partners. He has lectured at Loughborough University, Monash University and the University of New South Wales and is a member of the Advisory Board for the aviation courses at Swinburne University.
Mr Tetsuya (Ted) Nozaki
Member Board of Trustee
Tetsuya "Ted" Nozaki began his career in aircraft leasing and financing in 1989 at ITOCHU Corporation in Tokyo. In 1996, he relocated to Greenwich, Connecticut, accepting an assignment at ITOCHU AirLease, Inc , a US subsidiary of ITOCHU, as General Manager. Ted joined Mitsubishi Corporation (MC) in 2002 to strengthen their aircraft leasing business. In 2004, MC Aircraft Management International Inc. (predecessor of MC Aviation Partners America Inc - MCAP) was established in Greenwich, Connecticut, and Ted accepted an assignment as General Manager. MCAP owns and manages more than 125 aircraft as of July 2014. Ted is currently the Senior Vice President – Sales & Marketing at MCAM. 

Ted also has been helping Airlink, a non-profit organization, as a volunteer, from its inception in 2009. Airlink works with airlines worldwide to provide non-governmental organizations with passenger seats and cargo space for free or at discounted rates so that such non-governmental organizations can transport emergency rescue/medical personnel and humanitarian goods in case of natural and manmade disasters. Ted was appointed as a board of trustee of Airlink in 2013. Ted graduated from the University of Tokyo in 1989 with a bachelor’s degree in engineering (naval architecture). He is a certified rugby referee in California and runs fields over the weekend. Ted speaks English and Japanese fluently. Ted also can communicate in Spanish and Portuguese. Ted resides in Irvine, California with In 1996 he moved to Greenwich, Connecticut his wife, daughter, age 15, and son, age 13.
Mr David Newington
Country Manager - Australia
AirPlus International
David Newington is the Country Manager for AirPlus International in Australia. Since joining AirPlus in 2011 David has lead the organisation’s growth in Australia from a branch office servicing global customers to clients and merchants nationwide. AirPlus International is a leading global provider of business payment options, helping organisations make savings on their business expenses and simplify their processes. Specialising in integrated payment and MIS solutions, AirPlus handles over 100 million transactions every year and helps over 40,000 corporate customers worldwide optimise their payment practices. 

Prior to joining AirPlus, David culminated a career with Flight Centre Limited that spanned a range of business development and leadership roles in Australia and the USA by establishing the Singapore operation of FCm Travel as General Manager. His international experience in a variety of roles ensures a deep appreciation of the complexity of corporate travel, and in particular the need for payment systems that accommodate this complexity while simplifying data capture, integration, and reconciliation. David has a degree in International Business from QUT and resides with his family in Sydney, Australia.
Mr Tony Carter
Managing Director
Amadeus IT Pacific
Tony Carter has been appointed Managing Director, Amadeus IT Pacific effective 1 March 2013 based in Sydney. Tony started his career with Amadeus in Brisbane twenty years ago and has extensive experience in the Australian and New Zealand market. In his role Tony is responsible for driving the commercial and operational strategies for Amadeus throughout Australia, New Zealand and the Pacific as well as identifying and maximising new market opportunities throughout the region. Prior to taking up the new role, Tony held the position of Amadeus Account Director, Flight Centre. Based in Brisbane, he was dedicated to developing Amadeus’ global relationship with Flight Centre. 

Previously Tony had been Vice President, Asia Pacific Operations, based in Bangkok, Amadeus’ regional headquarters. His responsibility included developing and executing strategy in Asia Pacific in the areas of Customer Support, Technical Support, Fares and Ticketing Support, Training and Software Development. This experience has been underpinned by a number of management and operational roles within Amadeus, including Business Development Manager, e-Commerce and the development of travel IT systems, giving him broad experience of the Amadeus offer and understanding of delivering on customer requirements. Prior to joining Amadeus in 1993, Tony held a variety of professional roles in Australia with Mount Isa Mines, the Queensland Department of Education and Westpac Banking Corporation. Tony has a Graduate Diploma of Management from the Central Queensland University and a Bachelor of Business Computing with Distinction from the Queensland University of Technology.
Ms Mar Beltran
Investment Director, Airports
AMP Capital Investors
Mar Beltran leads a number of Portfolios within the AMP Capital Infrastructure team, Since joining AMP she has been involved across pooled institutional products, retail funds and separate account mandates. Mar works closely with the broader global team to generate opportunities to package and deliver infrastructure investments to existing and new clients as well as overseeing investment strategy and processes with respect to a number of customized accounts.. Mar has more than 18 years of Infrastructure investment and asset management experience across transportation, energy and PPPs. She has managed the AMP Capital Community Infrastructure Fund, the Core Infrastructure Fund and the various AMP Capital Airports Funds . Prior to joining AMP Capital in 2006 she worked for Ferrovial Infraestructuras. Currently a Director of Australia Pacific Airports Corporation, the owner of Melbourne and Launceston airports. Previous Directorships include, Sydney airport, the NSW PPP Reliance Rail and Bristol airport in the UK, the Ferrovial Investment Trust Board of Trustees and the Spanish Chamber of Commerce in Australia. Mar holds an Executive MBA from the Australian Graduate School of Management and has a Senior Aeronautical Engineering Degree from Madrid Polytechnic University in Spain. Mar is a member of the AMP Capital Diversity Advisory Committee and the Australian Institute of Company Directors
Mr James (Jim) Robinson
Former Head of Strategic Planning, Dubai Airports; Aviation Advisor
Mr. Robinson recently joined Arup’s Global Aviation Planning Practice as a Senior Strategic Advisor. Just prior, he was the Head of Airport Planning for Dubai Airports for 5 years.His department is responsible for airport planning matters for both Dubai International and Al Maktoum International Airports including update of the master plans, terminal and facility development planning, airfield planning and regional land use compatibility issues. Prior to joining Dubai Airports he served as Airport Planning Manager for the Abu Dhabi Airport Company.In addition, he was a Principal at Leigh Fisher where he led the terminal planning practice.He has been involved in major airport development programs and management consulting at Atlanta, Columbus, Harrisburg, Los Angeles, New York (JFK and Newark) Raleigh-Durham, St. Louis international airports among others.
Mr George Faktaufon
Secretary General
Association of South Pacific Airlines (ASPA)
George Faktaufon has been the secretary general of the Association of South Pacific Airlines since 1988 and was instrumental in the creation the organisation in 1986. Mr Faktaufon spent 15 years at Air Pacific in a variety of management roles in Fiji, New Zealand and Australia. He led a two-man team that produced the company’s first five-year strategic plan in 1984 that resulted in the management agreement with Qantas. Mr Faktaufon took early retirement from Air Pacific in late 1984 and established his own consultancy. He has a degree in transport economics and has studied aerospace law.
Mr Nathan Safe
Australian and International Pilots Association (AIPA)
Nathan Safe is the President of the Australian and International Pilots Association - Australia's largest industrial organisation representing Qantas Group pilots. He has represented Australian pilots before parliamentary inquiries and in the mainstream media. He has flown both B747 and B737 aircraft in Qantas' commercial operations.
Mr Jeff Buckpitt
National Director, Trade and Customs Division
Australian Customs and Border Protection Service
Jeff Buckpitt is the National Director of the Trade and Customs Division. This Division is responsible for the development of strategy, policy and regulatory frameworks for the Service. Prior to his current role, Jeff was the lead of a Reform Taskforce relating to Travellers (December 2012 to March 2014), National Director of the Passengers Division (from January 2012 to November 2013), and National Director of the Intelligence and Targeting Division (January 2006 to end 2011). Jeff was the National Manager of several different Branches within the Service between 1998 and 2006 – having coverage of the Compliance Branch, Import and Export Policy Branch, Integrated Cargo Systems Development Branch and the Financial Services Branch. Throughout his career Jeff has led a number of short term reviews including a review of the Intelligence and Targeting function in 2010 and a review of two tragic maritime Incidents off Christmas Island in 2012. Prior to joining Customs, Jeff worked in a number of agencies – the main one being the Federal Department of Health. While working in Health he undertook a number of roles relating to health care reform, health care financing and financial management for the department more generally.
Mr Stephen Borthwick
General Manager, Aviation Industry Policy Branch, Aviation and Airports Division
Australian Department of Infrastructure and Regional Development
Stephen is the General Manager, Aviation Industry Policy Branch of the Department of Infrastructure and Regional Development. His broad range of responsibilities include overseeing Australia’s international and domestic aviation policy settings and managing Australia’s bilateral air services negotiations program. He took up his appointment in April 2006. Stephen has held a number of positions within the Department of Infrastructure and Transport. He has been extensively involved in policy development and implementation in a wide range of transport areas since the early 1990s. Stephen’s academic background is in economics. He completed a Bachelor of Economics (Honours) at the University of Sydney in 1987
Mr Mike Mrdak
Australian Department of Infrastructure and Regional Development
Mike was appointed Secretary of the Department of Infrastructure, Transport, Regional Development and Local Government (as it was previously known) on 29 June 2009, taking responsibility for managing the Department's portfolio interests, supporting the Australian Government's infrastructure agenda, national transport reform initiatives in the road, rail, aviation and maritime sectors and commitment to people living in our regions. The Department of Infrastructure and Regional Development provides policy advice, programmes and regulation across a wide range of activities, including major infrastructure projects, road and rail, aviation and airports, transport security, maritime, vehicle safety standards and road safety. The Department also supports a strong and liveable Australia by focusing on regional development and enabling communities to achieve economic and social development. Mike is no stranger to the portfolio having begun his Australian Public Service career in 1988 as a Graduate with the then Department of Transport and Communications. He has held a number of senior positions across the portfolio and with the Department of the Prime Minister and Cabinet.
Barry Abrams
Executive Director
Board of Airline Representatives of Australia
Barry is an Economist who specialises in the buying and selling of infrastructure services and facilities. After training in infrastructure economics at the Productivity Commission, Barry has worked for Ansett/Air New Zealand, Qantas and Sydney Water Corporation. Barry holds a first class honours degree in economics from the University of Newcastle.
Ms Karina Harris
Regional Head of Indirect Procurement Asia Pacific
BP Australia
Karina Harris is current BP Head of Indirect Procurement Asia Pacific. Includes Category scope: 
  • IT&S 
  • HR and professional services 
  • Property 
  • Design and construction 
  • Travel Program Management 
Other education and experience includes, MBA in Business administration, Six Sigma Black Belt, completed a Tertiary Qualification in Business Management, Travel management, Project Management, Procurement and Negotiating Strategy , Problem solving and analytical studies in areas requiring a high level of customer service focused businesses in Retail and Hospitality Industries.
Mr Roel Hellemons
General Manager Strategic Planning & Development
Brisbane Airport
Roel joined BAC in May 2012 as General Manager Strategic Planning and Development. In this role Roel is responsible for the identification and establishment of BAC’s position and longer term direction on strategic business challenges, coordinating whole-of-airport planning in capacity and business development. Roel graduated from the Royal Military Academy in the Netherlands and holds a Master’s degree in Business Administration from the University of Nijmegen. Roel developed extensive experience within the aviation industry after holding a number of management positions at Amsterdam Airport Schiphol for 14 years. These positions included roles as senior manager in Schiphol’s Operations and Capacity Management departments. In Roel’s most recent role as Director Airport Operations he was responsible for managing and developing all Schiphol’s ‘24/7 services’ to passengers and airlines.
Nicole Backo
Regional Commercial Manager, South-West Pacific
British Airways
Nicole Backo is the Regional Commercial Manager for South-West Pacific operations for British Airways, responsible for all aspects of sales and marketing across Australia, New Zealand, Indonesia and the South Pacific Islands, and managing key trade partner relationships for the airline. Beginning her career at British Airways in 1999 in telephone sales, Nicole held various sales and commercial roles within the organisation prior to her appointment as Regional Commercial Manager in 2010. Before joining British Airways, Nicole worked with South Pacific Express, a GSA company, representing KLM Royal Dutch Airlines’ wholesale business, KLM Vacations. Nicole holds a Diploma in Travel and Tourism as well as a Diploma in Freelance Travel Writing from the Australian College of Journalism. Nicole has been married since 2003, and is the very proud mother of a one-year-old daughter.
Mr Ian Thomas
Managing Consultant
CAPA Consulting
Ian Thomas has been an aviation consultant and Managing Consultant with CAPA Consulting for 15 years. In recent years, he has conducted a range of assignments focused on aviation development in the Pacific islands for World Bank, Asia Development Bank, AusAID and the Pacific Island Forum. During 2012 and 2013, he led a team building a five-year business plan for the Pacific Aviation Safety Office and established international and domestic aviation policies for the governments of Tonga and Kiribati.
Mr Stephen Pearse
CEO Forum
Mr Luke Kenny
Church Resources
“Luke joined Church Resources in July 2009, having spent 10years in NSW state government holding various senior positions within the NSW Department of Commerce including five years as General Manager - Client Services, NSW Procurement. In that role he was responsible for client relationships valued at more than $3.9 billion per annum, the adoption of electronic procurement solutions across government and the private sector, as well as organisational change, marketing and communications strategy. Luke brings an expansive knowledge of goods and services procurement in Australia, ICT program/ project management experience, skills in strategic planning and change management. After finishing a Bachelor of Communications degree, Luke began his working life in the express freight industry in sales, marketing and client service positions. In February he completed his MBA, graduating in December this year. 

More and more Australian NFP organizations are being compelled to adopt and leverage corporate management techniques to remain viable, this includes an awakening to aggregated purchasing as a credible means to reduce cost, become more efficient and deliver broader and better services to the community. Luke was recently appointed to the Board of the National Energy Efficiency Network, helping Australian Not-For-Profits understand and take action in reducing the cost of doing business by managing their energy needs, and reduce their carbon footprint. Managing over $270m in spend under contracts in the last financial year and saving 9,000+ NFP organisations over $60m, under Luke’s leadership, Church Resources is rapidly becoming one of Australia’s most influential operations that transforms business through procurement initiatives.
Mr Arif Wibowo
President & CEO
Arif was born in Banyumas, Central Java, Indonesia, married with 2 children. He attended The Institute of Technology Sepuluh Nopember (ITS) Surabaya, Indonesia and graduated with a Bachelor Degree in Mechanical Engineering in 1989.Arif then entered PT Garuda Indonesia in 1990. While on his active duty, Arif received his Master of Management Degree in Air Transportation from University of Indonesia (UI) in cooperation with Massachusetts Institute of Technology (M.I.T.) in 1995. In line with his career in Marketing, Arif succeed in receiving a license of Certified Professional Marketer (CPM Asia) from Asia Marketing Federation (AMF) in 2010.He has joined in several leadership course and seminar, which one of it is participating Leadership Summit @ GE Leadership Centre, Crottonville , New York , USA. He's position now is CEO (Chief Executive Officer) of PT. Citilink Indonesia, a subsidiary of PT Garuda Indonesia which is the Low Cost Airlines Model to strengthen Garuda's position in domestic and regional market.
Mr Ryan Both
General Manager Regional Services
Cobham Aviation Services
Ryan Both is the General Manager, Regional Services for Cobham Aviation Services. Based in Perth, Ryan overseas Cobham’s contracted aviation services to large blue-chip resource industry and freight clients. This operation involves a fleet of 18 aircraft - including jets capable of operating to gravel runways- that provide passenger and freight services across Australia and Papua New Guinea. Prior to his current role, Ryan was the Head of Mining and Resources Sales at Virgin Australia.
Ms Simone Court
Business Development Manager
Simone brings over 19 years of experience in the travel industry, primarily in the technology side of the business working in both leisure and business side of the travel industry. As Head of Partner Strategy for the travel side of the Concur ANZ business, Simone is responsible for developing and building strong partnerships with key industry associations. Prior to Concur, Simone’s has worked at Concorde International (now Air Tickets) and Amadeus IT Pacific.
Mr Marten Jagers
Managing Director, Enterprise
Concur Australia and New Zealand
Marten Jagers is the Managing Director at Concur, Australia & New Zealand for the Enterprise organisation. Marten joined Concur in February 2004 as Asia Pacific’s Head of Sales, Business Development and Solutions Consulting and is one of the founding members of Concur Asia Pacific. Prior to joining Concur, Marten had extensive experience working in the Travel, Financial and Technology industries withorganisations including American Express, Avis, Ansett, and ANZ Bank.
Mr Murray Warner
Business Development Director
Concur Technologies Asia Pacific
Murray Warner is the Business Development Director of Concur Technologies Asia Pacific. Murray joined Concur in 1999 in the UK and shortly after joined the initial startup Concur Australia team. He has gained over 18 years experience across the Travel, Financial and Technology industries and responsible for Concur’s partnership channel operations across the Asia Pacific region. Murray attended Montana State University-Bozeman and University of Washington.
Mr Andre Moten
General Manager Australia and New Zealand
Corporate Travel Management (CTM)
Andre Moten joined Corporate Travel Management in 2001 and was the first sales manager appointed by the company with national responsibilities. From there, he was promoted to the position of Director of Sales and Marketing in 2003 before becoming the General Manager of CTM’s Queensland operations in 2010. Most recently (2014), Andre was appointed General Manager for Australia and New Zealand. In this role, he is ultimately responsible for the operations, account management and sales of CTM’s locations in Brisbane, Sydney, Melbourne, Perth, Gold Coast and Auckland. Andre Moten was an Executive Director on the CTM Board between 2004 and 2010. 
Ms Kim Wethmar
General Manager NSW
Corporate Travel Management (CTM)
Kim brings 20 years of travel industry experience to her role at CTM. Her travel career started in South Africa before she moved to Sydney in 2005, where she managed eight implant offices for various blue-chip customers, including Microsoft and SAP. Kim’s travel journey has included the role of Head of Account Management for Travelogic, where collaboratively she worked on implementing new business strategies, strategic account business planning and a robust service delivery, before she moved to the role of Regional Client Value Manager role in 2008 as part of Travelogic’s merger with CTM. Kim held this role until she was appointed as General Manager for CTM’s New South Wales operations in mid-2012. Kim’s areas of expertise include building trusting customer partnerships and relationships, enhancing strategic alignment, delivering tangible cost reduction strategies, and an acute understanding of tailored solutions to fit customer specific needs. Kim is passionate about delivering value at every opportunity!
Ms Merril Skyring
National Head of Strategic Sourcing and Procurement
As the National Head of Strategic Sourcing and Procurement at one of the “Big 4” Professional Services Firm’s, Deloitte Touche Tohmatsu, Merril has had over thirteen years’ experience as a senior procurement professional with a broad range of experience in building a strategic sourcing function from ground up for direct and indirect spend, having built the function at Deloitte. More recently, she has focused on leading a team of professionals across all spend categories covering all aspects of the end to end strategic procurement process, including strategy design and implementation through to contract negotiation and performance management of subcontractors. 

Merril has a proven record of making a substantial contribution to bottom line results and the delivery of quality outcomes, whilst managing engagement, change and behaviour effectively in dynamic, innovative and challenging environments. Over the years, Merril has developed and continued strong partnering relationships with senior management of internal and external stakeholders and customers to ensure value is driven at all levels of the supply function. Key drivers are probity, commercial integrity, customer experience, service, reporting and analytics, safety, innovation, transparency in supply relationships and value for money. 

In her role at Deloitte Merril has been a finalist for Business Woman of the Year, is a member of the Inspiring Women’s programme, and has been recognised and selected for the Top Talent programme. Recently, Merril has worked to provide a framework for the effective management of travel and travel spend involving travel management, technology as an enabler (telepresence suites, lync, web conferencing), compliance, dashboard reporting accessible in the cloud, travel security, sustainability and effective management of cost and employee engagement. Merril has worked in a variety of industry sectors including health, child protection, disability services, police, finance, insurance and professional services.
Stephen Borthwick
General Manager, Aviation Industry Policy Branch, Aviation & Airports Division
Department of Infrastructure and Regional Development
Stephen is the General Manager, Aviation Industry Policy Branch of the Department of Infrastructure and Regional Development. His broad range of responsibilities include overseeing Australia’s international and domestic aviation policy settings and managing Australia’s bilateral air services negotiations program. He took up his appointment in April 2006. Stephen has held a number of positions within the Department of Infrastructure and Transport. He has been extensively involved in policy development and implementation in a wide range of transport areas since the early 1990s. Stephen’s academic background is in economics. He completed a Bachelor of Economics (Honours) at the University of Sydney in 1987
Mr Geoff Trensky
Design Director
A highly creative thinker, Geoff’s experience covers architectural, design, conceptual marketing, branding, human behaviour and the built environment, wayfinding and wayshowing. This broad understanding ensures the ability to understand holistically project demands both from client and customer perspectives. Geoff’s holistic approach and high level understanding is supported by a philosophy that brand essence is informed by surrounding environmental and human factors. He brings an understanding of how best to consider business objectives and customer needs in the brand solution. This approach often leads to more creative and effective outcomes.
Mr Bryan Dobson
Director Technical Services
eBay Enterprise Marketing Solutions
Bryan Dobson is Director of Technical Services. Marketing Solutions, eBay Enterprise having joined the company in December 2010, As Director of Technical services, Bryan oversees the Technical and operational services for all client’s managed in the Asia-Pacific region helping to deliver leading multi-channel marketing technology. Bryan has over 11 years experience delivering award winning strategies and campaigns for British Airways, American Airlines, Air Asia, Jet Blue and Air Arabia.
Mr Kyle Davis
Managing Director, Asia Pacific
Egencia, an Expedia Inc Company
As the Managing Director of Egencia Asia Pacific, Kyle Davis oversees business operations for the APAC market including customer service, account management and new customer acquisition.  His primary objective is to deliver exceptional service, both online and offline, while supporting corporate clients in realising their travel program objectives by leveraging Egencia's full-service offering.
Prior to joining Egencia, Mr. Davis spent more than 20 years at American Express where he held a number of positions in travel- and payments-related services.  Most recently he was Vice President of Customer Experience, Travel and Lifestyle Servicing, for the company’s most premium consumer card customers across 24 international markets.  Mr. Davis has held leadership roles in General Management, Operations and Supplier Relations for Business Travel in ANZ and Asia Pacific.
Previous to these roles, he led the Consulting Services Group for Business Travel and Corporate Card across Europe.  Mr. Davis has nearly 15 years of business-to-business and business-to-consumer experience in the Australian travel and payments industries.
Prior to joining American Express, Mr. Davis spent seven years in the international airline industry where he held a variety of positions in airport operations, customer service, passenger pricing and revenue management.
Mr. Davis holds an MBA from The Stern School of Business at New York University where he specialized in General Management and International Business. He attended Butler University from which he received a Bachelors degree with honors in Economics and French Literature.
Mr Paul McCrory
Head of Financial Services and Travel, Australia and New Zealand
Paul McCrory leads a team at Facebook responsible for helping advertisers and agencies maximise their use of Facebook as a core marketing tool. His work involves providing customers with tools that enable them to measure and monitor their use of Facebook to achieve business objectives. Paul has a focus on enabling clients to scale performance marketing and achieve brand marketing objectives by partnering with Facebook. Before joining Facebook, Paul led Experian’s Digital division in Australia.His previous experience has provided him with key skills in data, analytics and technology across the Financial Services, Travel and Retail industries.
Rob Dell
Head of Sales
FCm Travel Solutions
Rob Dell is Head of Sales at FCm Travel Solutions, the corporate travel arm of Flight Centre Limited. Rob has had a 10 year career with FCm during which he has held several senior roles during a period of aggressive growth of the business in Australia and worldwide. Prior to working for FCm Rob held corporate travel roles at Harvey World Travel, American Express, Thomas Cook and also spent several years in the cruise industry.
Mr Robert Lawson
Regional Sales Director
FCm Travel Solutions
Having spent his entire professional career in the travel industry, FCm's Regional Sales Director Robert Lawson is a market expert, driven by a passion for travel and in-depth understanding of the market. For the past two years Robert has led FCm's sales teams in Western Australia and South Australia. A strong market for mining, oil and gas clients with fly-in fly-out (FIFO) travel requirements, Robert has been pivotal in the acquisition and retention of resource focused clients for FCm in these regions. He has also been a key player in the development and implementation of FIFO technology, strategy and procedures for FCm's operations in Western Australia and South Australia. Robert started off in the travel industry working in reservations and sales roles with Ansett Australia before moving into the corporate market with FCm's parent company Flight Centre Travel Group. The sales professional spent seven years working in various overseas corporate travel offices for the Flight Centre Travel Group before moving into the corporate expense management sector with another major travel provider.
Ms Melissa Elf
National Sales Manager
FCm Travel Solutions Australia
With experience across all facets of the corporate travel industry and significant professional success in both account management and sales roles, Melissa Elf is a long-time achiever within the Flight Centre Travel Group corporate management team. As FCm's National Sales Leader, Melissa brings vision, client knowledge and strength to her team having worked across FCm's sales and account management divisions for many years. Melissa started her career as a travel consultant at Qantas Business Travel and quickly progressed to sales and account management for Qantas Business Travel and Qantas Airways where she spent 10 years managing customers with $30million-plus portfolios. Melissa joined parent company Flight Centre Travel Group eight years ago as Team Leader of Account Management in Queensland where she lead a team of four account managers and managed one of FCm's largest and most successful corporate accounts. As an account manager, Melissa has played a major role in retaining and acquiring a significant volume of business for FCm. During the few months she's been in the role of National Sales Leader, Melissa has implemented a raft of new sales strategies for future growth.
Mr James Kavanagh
General Manager
FCm Travel Solutions Australia
For the past five years James Kavanagh has worked in a number of senior executive roles for FCm's parent company Flight Centre Travel Group and was appointed as General Manager for FCm Australia in 2013. Having spent more than 17 years working in a variety of roles across the corporate travel industry, James brings strong leadership skills as well as extensive grass roots experience to the role. During his first year as FCm's General Manager Australia, James led his national team to achieve record results for the brand as well as taking out the number one global corporate team for productivity and profitability for FCm, which was a first for FCm's Australian operation. James joined FCm’s parent company Flight Centre Travel Group in 2004 and has taken on numerous management positions within the group's corporate travel division, including Multinational Account Manager and General Manager of the group's corporate division in Queensland. James has experience in managing travel programs for national and multinational companies, client tenders, consulting, corporate change management, contracting, large-scale operations management and budgets. As part of his current role James oversees the direction of FCm Australian sales and operational strategies, and leads initiatives for maintaining business growth and development, client retention and profit.
Mr Stefan Pichler
Managing Director & CEO
Fiji Airways
With 27 years of airline executive experience, Stefan Pichler joined Fiji Airways in September 2014 as Managing Director and Chief Executive Officer. Prior to this, he was CEO of Jazeera Airways K.S.C., a public listed airline on the Kuwait Stock Exchange, since June 2009. He launched a successful turnaround program in the same year and since July 2010, Jazeera Airways had returned to sustainable profitability with 12 consecutive quarters of record profits. He led the airline to achieve the highest operating profit margins in the global industry with 25 % in 2011 and 30 % in 2012. He was awarded the “Personal Achievement of the Year Award 2012” by Business Aviation for the Jazeera Airways turnaround. Since 2004, Mr. Pichler was part of Richard Branson’s senior management team and as Chief Commercial Officer, was responsible for Virgin Blue’s transformation from a low cost carrier to a network airline. Mr. Pichler also launched Virgin Blue’ s long haul carrier V Australia in 2008 and served as a Chairman of the company until June 2009. Formerly the Chairman and CEO of Thomas Cook AG, where Mr. Pichler built the company from a national German tour operator to the world’s second largest leisure group, he has also held Senior and Executive Board roles with Lufthansa Airlines, one of the world’s largest airlines. These include positions of Marketing and Sales Manager for France, Managing Director of Lufthansa France, Managing Director for Germany, Executive Vice President of Worldwide Sales & Marketing and as Member of Lufthansa’s Executive Board. He has been a non-executive director and Chairman of major international corporations including, Steigenberger Hotels AG, Deutsche Bank AG, Berlin Messe GmbH and Fraport AG in Germany, Grupo Iberostar in Spain, Havas in France , Thomas Cook in UK and India and Tourism & Transport Forum (TTF) Australia. A former internationally ranked marathon runner, Mr. Pichler started his career as the Head of Sport Promotions at NIKE International in Beaverton/Oregon. He has a Masters Degree in both Economics and Law from Augsburg University, Germany.
Mr Graham Turner
Managing Director
Flight Centre Travel Group
Graham “Skroo” Turner was raised on an apple orchard near the Queensland town of Stanthorpe and later trained as a veterinarian at the University of Queensland. After graduating from university, he worked as a vet in western Victoria before moving to London. In London, Skroo and friend Geoff “Spy” Lomas, both of whom were working as vets, took their first steps into the travel industry in 1973 when they invested the equivalent of $A1300 in an ageing bus and started operating budget double-decker bus trips around Europe, North Africa and Asia. After an eventful start, that company, Top Deck Travel, grew quickly and its success cemented Skroo's future in the travel industry. Top Deck Travel had grown into a thriving business with some 80 buses by the early 1980s, when he returned to Australia.  

Skroo’s initial involvement with Top Deck ended in the mid 1980s, when he and his colleagues sold the business to management and devoted their full attention to Flight Centre, a business that had less than 30 shops at that time. As the long serving chief executive officer and managing director of the public company that grew from the small band of Flight Centre shops, Skroo has since presided over a golden era of growth and prosperity for the Flight Centre Travel Group. The company now has more than 2600 stores and 16000 employees in Australia, New Zealand, South Africa, Canada, the United Kingdom, the United States, Hong Kong, China, India, Singapore and the United Arab Emirates. The company’s corporate travel network, FCm Travel Solutions, extends to more than 70 other countries through licensing arrangements with independent local operators. 

In addition to his involvement with Flight Centre, Skroo and his family own a string of prestigious resort properties in Queensland and New South Wales. The resorts operate under the Spicers brand. His hobbies include mountain biking and marathon running. Skroo ran his first marathon in London in 1981 and has completed the race six times, in addition to taking part in other events in Australia and overseas. He is also a keen supporter of the Australian Bush Heritage Fund.
Mr Ross McDonald
Head of Travel & Tourism
Ross McDonald is Google’s Industry Head for Travel & Tourism, focusing on working with travel and tourism’s largest brands. He regularly consults with leaders at Australia's largest organisations to help them get the most out of the web, and prior to this role was responsible for leading Google’s retail practice in Australia. In the past 20 years Ross has worked for Mountain Designs, Guinness and Nestle in Australia, New Zealand, the United Kingdom and Japan. Ross commenced his career with LEK Consulting. He has a Bachelor of Commerce from the University of Western Australia and an MBA from the Australian Graduate School of Management and the Kellogg School of Management, Northwestern University. Ross also loves travel, fine food and the outdoors and if he's not in Sydney he may be on Chapel St in Melbourne, Orchard Rd in Singapore or somewhere out bush.
Mr Justin Sara
Director, Strategic Contracts
Government Services Group, Department of the Premier and Cabinet
Justin Sara is currently the Director, Strategic Contracts within the Department of the Premier and Cabinet in South Australia. The Strategic Contracts Group managed $350 million in annual spend from 14 Across Government Contracts, including travel management and air travel. The group has a strong focus on delivering value and savings and for every $1 invested with Strategic Contracts, $20 is returned to Government in savings. In 2013, Justin’s team completed a procurement for travel management and domestic air and in 2014, the team is currently completing a procurement for international air. Through the management of the South Australian Government’s travel program, the Strategic Contracts Group had lead a program that has resulted in a 30% reduction in domestic air travel spend over the past three years with further savings to be delivered over the next two years.
Dr Mehreen Faruqi
MP and Transport Spokesperson
Greens NSW
Dr Mehreen Faruqi is a Greens MP who joined the NSW Legislative Council in June 2013. Her portfolios include the Environment, Transport, Roads and Ports, Status of Women, Sexuality and Gender Identity, Multiculturalism, Animal Welfare and Young People. Mehreen has a Bachelor of Civil Engineering from University of Engineering and Technology, Lahore, and a Master and PhD in Environmental Engineering from the University of New South Wales (UNSW). She has worked in leadership positions in local government, consulting firms and higher education institutions in Australia and internationally. This includes her roles as Manager of Environment and Services for Mosman Council, Manager of Natural Resources and Catchments for Port Macquarie-Hastings Council, Director of the Institute of Environmental Studies (UNSW) and an Associate Professor in Business and Sustainability (AGSM UNSW). Her publications include a co-authored book entitled ‘Environmental Decision-making – Exploring complexity and context.’ 

In her 20 year engineering career, Mehreen has delivered many major projects such as water supply, stormwater infrastructure, cycle ways, hydropower generation, and estuary and coastal management as well as doing work for action on climate change and waste reduction. She has chaired a number of panels and committees on sustainability, water and waste management for industry, local, state and federal government. She is a Fellow of the Institution on Engineers Australia and a member of the Environment Institute of Australia and New Zealand. In 2013, Mehreen received the UNSW Faculty of Engineering Award for leadership and was voted No.5 on Fairfax Daily Life’s list of top 20 women for 2013 who made a difference and inspired Australians.
Mr Matthew Lorback
Investment Director
Matthew Lorback is an Investment Director of Hastings, based in Melbourne. Matthew chairs the Hastings Airports Group, responsible for overseeing Hastings' investments in the airport sector and for assessing new airport related investment opportunities for Hastings clients. He is currently a director on the Queensland Airports Limited Board (the owner of Gold Coast, Townsville, Mount Isa and Longreach Airports) and an alternate director on the board of Perth Airport. Until recently, Matthew was also a board member of North Queensland Airports (the owner of Cairns and Mackay Airports) having served on the board for almost five years following the successful acquisition of the airports in January 2009. 

Prior to Hastings, Matthew worked in the Corporate Finance department of KPMG in Melbourne where he specialised in the valuation of infrastructure assets.
Mr Mark Dunkerley
President and Chief Executive Officer
Hawaiian Airlines
Mr. Dunkerley, 50, is the President and Chief Executive Officer of both Hawaiian Airlines, Inc. and its parent company, Hawaiian Holdings, Inc. Mr. Dunkerley joined Hawaiian Airlines as President and Chief Operating Officer in December of 2002 and is also a member of the Board of Directors for both Hawaiian Holdings and Hawaiian Airlines. During his tenure at the company, Hawaiian Airlines has become the U.S. industry’s leading airline for operational performance, has delivered the highest levels of customer service and has been one of the most financially successful U.S. carriers. Over the last three years, Hawaiian has diversified its business by expanding in Asia to complement the carrier’s traditional short haul inter island flights and long haul flight between Hawaii and the US West Coast. New services have been inaugurated from Honolulu to Tokyo, Osaka, Fukuoka, Sapporo and Sendai Japan; Seoul, South Korea; New York City; Brisbane, Australia; Auckland, New Zealand; and Taipei, Taiwan. New non-stop service to Beijing, China will launch in April 2014, subject to government approval. The company has ordered 44 new aircraft to enable this expansion and more expansion to come. 

Prior to joining Hawaiian Airlines, Mr. Dunkerley was Chief Operating Officer of the Sabena Airlines Group located in Brussels, Belgium. In 2001, he served as a consultant with the Robert Roach firm, which specializes in providing strategic and economic consulting services to the aviation industry. He previously served as President, Chief Operating Officer and a member of the Board of Directors of Worldwide Flight Services. Mr. Dunkerley also spent 10 years at British Airways, rising to the position of Senior Vice President for the global carrier’s Latin America and Caribbean division. Mr. Dunkerley serves on the Boards of Directors for Airlines for America (A4A), the Hawai’i Visitors and Convention Bureau (HVCB), the Hawai’i Business Roundtable and the Chamber of Commerce of Hawaii. Mr. Dunkerley holds a M.Sc. in Air Transport Economics from the Cranfield Institute of Technology and a B.Sc. in Economics from the London School of Economics. A licensed commercial pilot, Mr. Dunkerley is a veteran performer at aerobatic competitions, and was the U.S. Northeast Region Advanced Aerobatic Champion in 2002.
Mr Con Korfiatis
Heidrick and Struggles
Con is a Partner at Heidrick & Struggles, in its Industrial Practice focusing on the Airlines, Aviation, Defence & Aerospace sector in Asia. Whilst based in Heidrick & Struggles Singapore office, he will also soon lead the company’s entry into the emerging Indonesia market.

Con is an airline and aviation executive with over 20 years experience gained in a number of senior roles and airlines. Airline experience covers executive management, finance, strategy, commercial, brand and marketing, network, government affairs, alliances and airline operations. This experience has been across a number of Asia Pacific countries.

Experience in some of the region's most successful airlines including Qantas and Singapore Airlines and responsible for the establishment of Jetstar Asia as its founding CEO. Other previous management experience at both COO and CEO level, the latter at Citilink, Garuda Indonesia’s low cost airline and at Viva Macau Airlines.

Prior to joining Heidrick &Struggles working as a Senior Partner in a consulting firm, Flight Ideas Consulting, doing Board and Senior Management level advisory on best practice, growth, improvement and funding strategies for airlines, as well as being taking on management responsibility in implementing these strategies.

Mr David Elia
David is one of Australia’s most experienced and recognised business leaders. In a career spanning more than 20 years, his singular vision has helped create businesses that deliver consistently excellent results and real stakeholder value. His wide ranging experience includes senior roles in superannuation, finance, marketing, corporate and fund governance, taxation, risk management, audit, corporate/strategic planning and implementation. David’s leadership has been recognised with numerous industry awards including the Australian Financial Review Boss Magazine True Leader Award and the Funds Executives Association, Fund Executive of the Year Award. He is especially interested in what makes organisations tick – from creating an innovative culture to leadership values, strategy and teamwork at all levels. 

He takes a leading role as a Director of the men’s health, not-for-profit charity, The E.J.Whitten Foundation and he is passionate about furthering the charity’s vision of increasing awareness of prostate cancer in men and raising funds for research. His role as a Director of the Fund Executive Association is testament to his dedication to the professional development of leaders in the super industry. A chartered accountant, David also holds a Bachelor of Economics from La Trobe University and Post Graduate Diploma of Applied Finance and Investments from the Financial Services Institute of Australia. He's a Graduate Member of the Australian Institute of Company Directors.
Mr Steven Fitzgerald
Head of Asset Management, Airport Sector Lead
HRL Morrison and Co Ltd
Steven is Head of Asset Management for H.R.L. Morrison & Co with responsibility for the performance of private market investments made on behalf of Morrison & Co’s clients. He is also responsible for origination across a number of sectors in which Morrison & Co is an experienced investor. Steven joined Morrison & Co in 2011 from his role as Wellington International Airport CEO, having previously run Infratil’s European Airports since 2005. In these Chief Executive positions he had full performance accountability to the Boards, a team of up to 700 employees, responsibility for senior relationships with airline customers, regulators, and Governments across multiple countries. Prior to joining Morrison & Co and Infratil, Steven worked for Sydney Airport, where he held a number of senior roles which included General Manager Airport Operations, Head of Commercial Trading and Manager Economics. Prior to joining Sydney Airport, Steven worked for the Commonwealth Government with several key airport-related roles. 

Steven has held senior industry roles through his career including as Chair of the New Zealand Airport Association (2009-2011), Member of the UK Airport Operator’s Committee (2005-2007) and Member of the Geneva-based ACI World Airport Economics Committee (2000-2001). He is currently a director of Perth Airport, Wellington International Airport and Perth Energy.
Mr Richard Davis
HWL Ebsworth Lawyers
For over 25 years Richard has advised international and domestic airlines, airports and aviation service providers on commercial, regulatory and operational matters. Richard has a unique Australian and international experience in working with airports and airlines globally. This experience covers all aspects of the commercial, financial, operational and regulatory sectors of the aviation and tourism industries. Both locally and internationally, his work has involved him working closely with the senior management of airports and airlines, as well as governments, tourism, regulatory and industry bodies. Richard’s industry experience includes over 25 years as external counsel to the Board of Airline Representatives of Australia (BARA), the peak international airline industry body. 

Richard has been involved with many high profile issues in the industry, including authoring the original IATA generic airport use contract, appearing at enquiries into the pricing of airports, advising on airport regulation post-privatisation, participating in the successful purchase of Sydney Airport, significant arrangements between airports, airlines and governments, authorisations by the ACCC of airline alliances and industry collective bargaining, the start-up of an Australian domestic (RPT) airline, the commencement of operations to Australia of a number of major foreign carriers and airport and airspace design and master planning. During 2007 - 2010 Richard was Head of Legal and Head of Procurement for a domestic Australian airline and an international airline, based in Singapore. Richard has also practiced extensively in other industries, including tourism, environment and planning, telecoms, energy, finance, IT and intellectual property.
Mr Tony Ridley
Intelligent Travel Pty Ltd
As the CEO of Intelligent Travel, Tony is responsible for the leadership and delivery of Intelligent Travel’s corporate or commercial, operations, intelligence and consulting services to clients around the world. Tony is a career security professional with over 20 years as a subject matter expert and over decade of senior executive and leadership roles. He has directed and delivered a significant number of security-orientated results to clients from a wide range of commercial and government sectors, often in challenging locations. These security solutions range from risk assessments, specialised training, simulation scenarios, policy and procedure development to security and evacuation operations. A sought-after speaker on a diverse array of technical security issues, he has delivered keynote presentations to corporations, professional bodies and organisations as well as print and television media. Prior to founding Intelligent Travel, Tony spent 6 years as the Regional Director Security Services at one of the world’s largest travel assistance companies, based in Singapore at International SOS. With a number of additional roles, including directing the operational demands of a 3,500-strong security company in Indonesia and protective security operations for government personnel in Iraq. He has designed and implemented security solutions from the ground up, crafted sustainable loss reduction strategies and maxmised security budgets by effective management of contract and proprietary security personnel. His sound planning and management expertise has contributed to a significant reduction in business disruption events, even in hostile environments. The foundation of Tony’s unique security expertise and experience is the result of nearly 14 years in the Australian Army, serving predominately in Special Operations with the Special Air Service (SAS) Regiment. During this time, he planned and led special operations across the region on counter-insurgency, anti-terrorism and recovery missions.
Mr David Hughes
JAR insights and strategy
David Hughes is the Principal of JAR insights & strategy, which provides advice on strategic sales, business development, customer service, change management and procurement to buyers and suppliers operating in the Australian corporate travel market. Drawing on hands on experience at the most senior levels in the supplier and intermediary segments JAR provides a unique perspective focused on building partnerships that deliver value from shared objectives and outcomes. He was previously the Managing Director of QBT, at the time the largest Australian Travel Management Company partnering with customers with a combined total travel spend of $1billion. David is recognized for his knowledge and experience in understanding and leading the management of both corporate and government customers ranging in size from $200m+ per annum spends to SMEs spending $50,000. At the same time he was a member of the Executive Committee of JTG (now helloworld) that was responsible for developing and implementing the overall strategic direction of the Group. Prior to that he held senior executive roles with Qantas Airways including Head of Operations for Qantas Holidays, Head of Services for Qantas Regional Airlines, Head of Customer Strategy and Head of Segmentation. David is passionate about exceptional customer service and is a Fellow and a member of the advisory board of the International Customer Service Professionals. For the past ten years he has been the Chairman of Judges of the Australian Customer Service Week Awards.
Mr Paul Bredereck
Managing Director Airlines
JETGO Australia
37 years successful aviation management experience. Paul has established a number of significant businesses including a regional airline, Tamair, at the age of 27 which grew to 45 aircraft & 120 staff, and a global aviation training company, Aviation Australia, which became one of the top two aviation maintenance training companies in the world providing services to over 80 airlines and aerospace companies in 17 countries. Paul is currently the Managing Director – Airlines for JETGO Australia a specialist niche operator of Embraer Regional Jets that conducts domestic and international charter for a range of corporate, government, tourism and FIFO clients.
Mr David Hall
Jetstar Australia and New Zealand
David was appointed CEO Jetstar Australia and New Zealand in August 2010. Prior to this, as a Qantas Group Executive, David was responsible for the Qantas Group’s technology platform and service delivery. Previously, in addition to the technology portfolio, David was Head of Group Strategy responsible for Qantas’ overall strategic direction; the Group’s transformation program (QFuture) and had responsibility for the coordination of activities between the Office of the CEO, group executives and business portfolios. David has been with Qantas Group for seven years after initially joining as Jetstar Airways’ Chief Financial Officer. David has enjoyed an extensive finance career in public practice, banking and mining. He has held senior finance positions in Rio Tinto (Melbourne and London), National Australia Bank, ANZ Banking Group Limited and WMC Resources Limited.
Ms Jayne Hrdlicka
Jetstar Group CEO
Jayne Hrdlicka was appointed Group Chief Executive Officer of Jetstar Airways Pty Limited on 1 July 2012. Jetstar is the Qantas Group’s low fares airline brand. Headquartered in Melbourne (Australia), the Jetstar Group includes international and domestic operations in Australia and New Zealand. With its partners, the Jetstar Group also includes airlines in Singapore, Japan, Vietnam and Hong Kong*. In total, the Group flies to 64 destinations in 16 countries with a fleet of over 110 aircraft. Jayne joined Qantas in August 2010 as Group Executive Strategy and Information Technology. Qantas is a portfolio of related businesses which include Qantas Airlines, Jetstar and Qantas Frequent Flyer Program. Jayne is a former senior partner with Bain & Company in the firm’s Customer Strategy and Marketing Practice, and led Bain’s Customer Practice for the Asia region. She was also an inaugural member of Bain’s Global Women’s Leadership Council. Jayne has written several articles on the challenges women face in business, including: “Level the playing field: A call for action on gender parity in Australia”. 

Early in her career, Jayne left consulting and spent six years as an executive and was subsequently a CEO of two publishing and marketing related businesses. She later returned to Bain as a senior leader in the Australian practice. Jayne holds an MBA from Dartmouth College, New Hampshire USA and a Bachelor of Arts degree in Mathematics and Economics from the Colorado College, Colorado USA. In addition to her role at Jetstar, Jayne is also a Non-Executive Board Director of Woolworths Limited, Australia’s largest retailer, a member of the Sydney Medical School’s Advisory Board and a member of Chief Executive Women. 

*Subject to regulatory approval
Mr James Highsted
General Manager - Travel
Leighton Holdings (Nexus Point Travel)
James has spent the past 20 years working in the Travel / Hotel Industry since graduating in Business Studies majoring in Travel and Tourism. He has worked in Australia, the UK and New Zealand across the Hospitality and Travel Management Company (TMC) space. He has held various roles from National Operations Manager to General Manager. In May 2011 James joined the Leighton Group as a consultant to consolidate the groups Travel Supplier deals before moving into a full time role to set up and run their new internal TMC, Nexus Point Travel. As the first fully internal TMC at a major Australian company, James is very excited to be involved in this unique opportunity and is passionate about delivering a world class Travel Service to the entire Leighton Group. In his spare time, he enjoys cycling, running and of course Travel!
Mr Ross Fastuca
Co-Founder & CEO
Ross is the Global CIO of Locomote, a fast growing global travel management company whose technologies drive efficiencies, cost savings, corporate governance and duty of care for their clients. In it's short life it has expanded globally with some global clients already rolling out the technologies across the globe. Ross has been the architect of the development team, concept development and online strategy for Locomote. It produces powerful, scalable and user focused applications built with agile methodology utilising the latest technologies. Ross is also a technology advisor on business automation and consults on technologies to improve business processes,efficiencies, automation and scalability. Prior to this, Ross created many software development applications for a variety of projects and has been in the online software business for over 10 years.
Mr Nawal Taneja
Airline Business Strategist and Published Author
Massachusetts Institute of Technology and Ohio State University
Nawal Taneja has over 45 years of experience in the airline industry sector, having worked for and advised major airlines and related businesses worldwide. His experience also includes the presidency of a small airline that provided schedule and charter service with jet aircraft and the presidency of a research organization that provided consulting services to the air transportation community throughout the world. Within the academic community, he has served on the Faculties at the Massachusetts Institute of Technology (as an Associate Professor) and at the Ohio State University (Professor and later as Chair of both the Department of Aviation and the Department of Aerospace Engineering). On the government side, he has advised worldwide Departments of Civil Aviation, Finance, Economics, and Tourism in matters relating to the role of government-owned airlines and their management.

He has also served on the Boards of both public and private organizations, presents at industry conferences worldwide, and continues to advise senior executives in airlines and related businesses as well as senior government policy makers on managing the:
  • dynamics of the global aviation industry relating to consumers, competitors, infrastructure, government policies, and technologies—aircraft, information, communications, analytics, social networks, mobile devices,
  • evolution of the airline business based on: market fragmentation and segmentation; shift in the global economy and the center of gravity of the aviation activity; new-generation information and technologies, enabling and, in some cases, driving business strategies; and best global business practices, and 
  • incremental and transformational strategies for profitable growth that is sustainable
Mr Bryan Thompson
Executive Operations
Melbourne Airport
Mr Bryan Thompson is a seasoned airport operations & development executive with over 20 years of international experience, working in various roles at some of the world’s largest and most challenging airport operating environments. In his role for the Asia Pacific Airports Corporation he has been responsible for all strategic planning, airport and infrastructure planning, airport land-use and development, Master Planning and ensuring profitability to the shareholders.Bryan is now transitioning in the Executive – Operations role.
Mr Damon Rapke
Category Manager – Travel & Fleet
Monash University
Damon Rapke moved to Procurement in 2001 following with a background of working in the airline and TMC space. He is an experienced travel buyer currently responsible for managing the Travel category in the Strategic Procurement department at Monash University in Melbourne. The University recently implemented an integrated end-to-end travel management system which reduces the time, effort and complexity for academics and professional staff when they request travel approval, book travel and acquit their expenses. The University currently has 14 airline agreements due to the breadth of its global travel needs and the University’s decision not to mandate the use of approved airlines. Prior to Monash, Damon managed the travel program at Pacific Brands, winner of the 2010 BTTB Travel Program of the Year. He is actively involved in corporate travel associations including GBTA, ACTE and BTTB whilst now judging the annual BTTB Travel Program of the Year Award.
Mr Scott Kelly
Executive Director, Transport and Infrastructure Equity Research
Morgan Stanley
Scott Kelly is an executive director and lead analyst for the Australian transport and infrastructure sectors. Scott has over 10 years of experience in the transport, infrastructure and utilities industries across Asia and Australia. He joined Morgan Stanley in August 2010 from UBS, where he was the lead infrastructure analyst. Scott and his team are consistently ranked top three in the Peter Lee survey (previously Greenwich). Prior to this, Scott was an infrastructure and utility analyst with Macquarie Bank in Hong Kong. Scott is a chartered financial analyst (CFA Institute), chartered accountant (Institute of Chartered Accountants of Australia) and associate (Australian Institute of Company Directors).
Mr Martin Warner
MW Travel Consultancy Limited
Martin Warner is Principal in MW Travel Consultancy Limited; a UK based global consultancy and strategic advisor to the travel industry. He is also a Founder Partner and Chief Innovation Officer at Travel Innovation Partners (Mar 2013-­‐present), London, UK. Travel Innovation Partners is a General Sales & Services Agency that serves the software and services needs of the travel and airline industries. Prior to this Mr. Warner was Executive Vice President, Market Strategy & Segmentation at Carlson Wagonlit Travel (Aug 2011 -­‐ Dec 2012). Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management. As the Executive VP, Mr. Warner was responsible for devising and implementing the Marketing Strategy of all the arms of the business including Corporate Travel, which was focused on creating value based travel management solutions for corporate customers.

In the period 2008 to 2011, Mr. Warner was Chief Operating Officer, Asia Pacific at Carlson Wagonlit Travel (Jan 2008-­‐Aug 2011). Here he was responsible for all the Asia Pacific Operations of the business. Mr. Warner served as a member of CWT's Executive Team for 10 years, reporting to the President / CEO. He also served in non-­‐Executive board positions in the companies Jt-­‐ Ventures in China, Japan, India, Indonesia & South Africa, as well as Executive board member of subsidiaries in Australia, New Zealand, Singapore and Hong Kong. Before 2008 (from 2003) he served as EVP of Global Account Solutions at CWT responsible for the companies top 100 multinational client business, a US$4Bn top line business unit serving many Fortune 500 members.
Mr Geoff Bowmaker
Nauru Air Corporation (Our Airline)
Geoffrey Bowmaker is the current Chief Executive Officer of Our Airline, appointed in April, 2012 Geoff has held senior roles in the aviation sector throughout his career including 
  • Chief Executive Officer of Aviation Aerospace Australia a not for profit, membership based association whose prime aim is to contribute to the long term health of Australia’s aviation and aerospace industries 
  • Chief Executive of Air Nauru / Our Airline 
  • General Manager, Royal Tongan Airlines 
Geoff has also held senior Commercial and Planning roles with Air Pacific of Fiji and Air Namibia, in southern Africa. Prior to the appointments above Geoff enjoyed a career with Qantas Airways spanning some thirty years, covering positions such as 
  • Route Development Director 
  • Route Marketing Director – South West Pacific 
  • Director Strategic Planning 
  • Financial Adviser Marketing 
  • Funds Manager 
  • Treasury Planning Manager 
  • Area Manager Indonesia 
  • Manager New Zealand 
Geoff holds a Bachelor of Commerce Degree from the University of NSW
Mr Hugh Davin
Network Aviation
Hugh Davin is currently the Chief Executive Officer of Qantas owned specialist air charter company Network Aviation based in Perth. A former pilot, Hugh is one of Australia’s most experienced charter specialists with 45 years industry experience substantially in the contract charter area. Hugh joined Qantas in 2011 and previously held various senior industry roles including Managing Director of Skywest Airlines and General Manager and Director of National Jet Systems (Cobham) in Western Australia. Hugh was born in Ireland and lives with his wife and extended family in Perth.
Mr Paul Campbell
Group Manager Border Operations
New Zealand Customs Service
Paul joined the New Zealand Customs Service in 1977 and has held a number of roles across Customs. In 2002, Paul was seconded to the Department of Prime Minister and Cabinet, where he was attached to the Domestic & External Security Secretariat. Paul was then appointed to the role of Strategic Relationship Manager before appointment as Group Manager Investigations & Response in 2005. In 2009, Paul rotated to the role of Group Manager Trade & Marine. A new leadership structure came into force on 1 July 2013 and Paul was appointed to the role of Group Manager, Border Operations, with responsibility for service delivery and compliance across passenger and marine streams and for all cargo operations in New Zealand. Paul is a member of the Border Sector Senior Officials Group and is the chair of the Joint Border Management System (JBMS) and Trade Single Window Board. Paul is also a member of the Export NZ Advisory Committee, and has represented Customs on the Ministerial Experts Advisory Committee on Drugs. Paul held the role of Chair of the World Customs Organisation Enforcement Committee 2009/2010 and has been co-chair of the SAFE working group of the WCO since 2012. Paul was awarded a Queen’s Birthday Award in 2014 and was appointed as an Officer of the New Zealand Order of Merit for his services to the New Zealand Customs Service.
Mr Patee Sarasin
Patee Sarasin is the Chief Executive Officer of Nok Air, the truly Thai low fare airline. Patee received his secondary education in England at Kings School, Canterbury, and then spent his college years in the U.S.A., receiving a Bachelor Degree in Business Administration and Computer Science from Clark University, in Massachusetts, and a Masters Degree in Mass Communication Film and Video from American University in Washington, D.C. Patee launched his career with advertising agency Lintas in 1983, as a Research Manager, and then took a 2 year break to complete his masters degree, followed by 2 years with NBC, the U.S. television network, on both the creative and production side. Returning to Thailand in 1989, he joined SPA Advertising as Creative Liaison officer and a member of the Management Committee, and in 1991 became General Manager of Multi Media Orbit, a production house of SPA.

In 1992 Patee was appointed Managing Director and later CEO of Bates Advertising Thailand, a joint venture between SPA and Bates Worldwide.Under Patee’s management, Bates Thailand became the fastest growing advertising agency in Thailand, and included the famed creation of DTAC and its launch into the market. In early 2004 Patee left Bates to join the new airline that was to become Nok Air as Chief Executive Officer, and has been a driving force behind the success of the airline, utilizing his marketing background and experiences and effectively applying them to Nok Air.Under Patee’s leadership Nok Air has seen continuous growth in terms of revenue, passenger numbers and destinations, as it reaches from its base in Thailand across Asia. Today Nok Air has already recovered the initial investment just after only two years of operation, and she continuously is growing towards a strong, profitable and a healthy company. As his aviation career takes off, he continues to be invited to speak at various international aviation symposiums around the world including those in Hong Kong, Singapore, London, Sydney, New York and Houston. 

Patee is currently an advisor to Minister of Tourism and Sports of Thailand.He is also an active and consultant to the Thailand Squash Team.
Mr Anthony J. Stuart
Group Chief Executive Officer

Mr Stuart is the Group Chief Executive Officer of the NRMA, Australia’s largest customer owned company. Prior to this role he was Chief Executive Officer of Sydney Airports Corporation Limited. Mr Stuart’s management career includes executive positions held with Shell Petroleum (New Zealand), Shell International (UK), British Airways (UK) and Manchester Airport (UK). Mr Stuart serves on a number of Boards including Australian Motoring Services, the Business Council of Cooperatives and Mutuals and the Starlight Children’s Foundation.
Hon Bruce Baird
Parliament of Australia
Former New South Wales Transport and Roads Minister Bruce Baird had a long and distinguished political career at both State and Federal levels and has held senior roles within large corporations and government organisations. He is currently the Chairman of the Tourism & Transport Forum, a peak industry advocacy group, which gives him access to the Ministers and influencers on a national basis across the tourism and transport sectors. 

Mr Baird is also currently the Chairman of the National Heavy Vehicle Regulator Board, Chairman of the Federal Government Refugee Resettlement and Advisory Council, member of the Cubic Transportation Systems Advisory Board, non-executive Chairman of McCabes Advisory Board and a Director of the Garvan Research Foundation. Born in Sydney, Mr Baird studied at the University of Sydney and got his Masters Degree in Business Administration at the University of Melbourne.In the early years of his career, he was Assistant Trade Commissioner at the Australian Embassy in Bonn, Germany, Trade Commissioner at the Australian Consulate-General in New York. He was also Government Affairs Manager for Esso Australia, and held other corporate roles at Qantas and Alcoa. 

Mr Baird entered NSW Parliament in 1984, serving in various portfolios including Minister for Transport; Minister for the Sydney Olympic Bid and Minister for Roads; Minister for Tourism; Minister Assisting the Premier on Treasury matters. He was Deputy Leader of the Liberal Party from 1992 to 1994. Mr Baird was a Federal Member of the Australian Parliament from 1998 to 2007, representing the Sydney seat of Cook.He was also Chairman of the Economic Committee.
Mr Brad Geatches
Perth Airport Pty Ltd
Mr Brad Geatches is the Chief Executive Officer of Perth Airport Pty Ltd (PAPL), the operator of Perth Airport. As the premier international, domestic and regional gateway to Western Australia, Perth Airport is Australia’s fourth largest airport in terms of passenger traffic and plays an integral role in the State’s economy. Prior to joining Perth Airport Pty Ltd in March 2007, Mr Geatches was the Chief Executive Officer of the Cairns Port Authority. In this role, Brad was responsible for the operation of Cairns International Airport and the Cairns Seaport, as well as being involved in the development of Cityport – a major urban waterfront planning project involving part of the port/CBD precinct. 

Brad began his career in the New South Wales mining industry in the early 1980’s. He held various general management positions, culminating in his appointment as Chief Executive of Powercoal, a company operating seven mines with over 1,100 employees. He successfully led the sale of Powercoal to Centennial Coal Company in 2001. On finalisation of the sale, Brad left the coal industry to join Cairns Port Authority in 2002. Mr Geatches has a Bachelor of Commerce and is a Member of the AICD.
Ms Dorina Santos
Snr Category Manager - Corporate Travel
Portland Group
Dorina is a Snr Category Manager - Corporate Travel at Portland Group - Australia's leading outsourced procurement consultancy company. Dorina has had over 12 years in Travel Management procurement and has undertaken numerous programme reviews across a multitude of organisations including government and leading ASX 500 companies. She also actively manages various client travel programmes who chose to outsource the day to day operations and strategic management to Portland.
Mr Adrian Currie
SVP Corporate Development
Priceline Group
Adrian is part of the Priceline Group Corporate Development team evaluating and completing strategic acquisitions, partnerships, joint ventures and/or investments. His focus within the Priceline Group, the world’s leading group of online travel brands, (Nasdaq: PCLN) is the Asia-Pacific region. Previously, Adrian has held a number of roles within the group over 12 years including CFO, Chairman Agoda, Director and MD APAC He is an FCA and MBA (London Business School).
Mr Gareth Evans
Chief Financial Officer
Mr Evans is currently Chief Financial Officer of the Qantas Group. He has held this position since March 2010. Mr Evans’ portfolio includes Finance, Strategy, Treasury, IT, Procurement (including Fleet), Investor Relations, Mergers & Acquisitions and the Group’s Business Transformation Program. His previous roles with Qantas covered a number of operational areas including the responsibility for the financial operations of the airline, commercial and business analytics and the implementation of major business change initiatives, scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day as well as readiness activities for the arrival of the A380. 

Prior to joining Qantas Airways in 1999, he held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. Mr Evans is a member of the Institute of Chartered Accountants in England and Wales.
Mr Stephen Limbrick
Executive Manager - Customer and Commercial Relationships
Qantas Airways Limited
Recently appointed Executive Manager of Qantas Domestic Sales, Marketing and Distribution, Steve Limbrick has been part of the Qantas team for over 25years. Steve joined Qantas (then Australian Airlines) in Alice Springs in March 1987 and has worked in all aspects of airline operations including Manager Gove (Nhulunbuy), Sales Manager ACT (Canberra), RGM Northern Territory and General Manager Corporate & Government Sales Australia. In September 2003, Steve took up the position of Regional General Manager SEA for Qantas and British Airways. Based in Singapore, Steve was responsible for the joint commercial activities of both Qantas and British Airways in the Southeast Asian region and held this position until July 2009 when he returned to Australia. During his time in Singapore/Asia Steve held a number of Qantas appointed board positions including – Orangestar (the holding company for Jetstar Asia); Holiday Tours and Travel in Singapore, Thailand, Vietnam, Indonesia, Philippines and Tour East Singapore, Thailand, Bali and Vietnam. Steve also held board positions for The British Chamber of Commerce Singapore (BritCham) and the Australian Chamber of Commerce Singapore (AustCham). On his return to Australia Steve was appointed to the role of Executive Manager Australia Sales where he assumed responsibility for Australia Sales, Distribution and Tourism Development. As part of a comprehensive expansion of Qantas Regional operations, Steve was appointed to the role of Chief Commercial Officer, QantasLink in May 2011 and more recently in June 2012, appointed in his current role of Executive Manager Qantas Domestic Sales, Marketing and Distribution. Steve has extensive experience in commercial and airport operations gained from a track-record of almost 25 years in the aviation industry. In addition to his commercial responsibilities Steve is also one of Qantas’ Executive appointed Crisis Chairs and holds a board position on The Australian Tourism Export Council (ATEC).
Mr Paul Donovan
Executive General Manager Business Development and Marketing
Queensland Airports Limited
With more than 40 years’ experience in aviation and tourism, Paul has held several executive appointments with airlines in Australia and New Zealand. These roles included the NSW Regional Director for Ansett encompassing the total Revenue and Airport Operations in New South Wales; and Ansett Global Director of Sales including Hayman Island and international operations. During this time, Paul also chaired most of Ansett Airlines revenue related businesses which included Traveland and Show Travel. Paul joined Air New Zealand in 2001 as Commercial Director in NZ/Australia then as General Manager Australia and re-established the structure, the brand and all distribution relationships in the Australian market which were previously within the Ansett structure. 

Joining Gold Coast Airport Pty Ltd in 2005 as Chief Operating Officer, Paul was responsible for the general management of the day-to-day operations. Paul has overseen several key projects for Gold Coast Airport including the delivery of a Runway extension, a $100 million terminal redevelopment, a long term car park and the 2011 airport master plan. In 2012 Paul oversaw the expansion of Tower Road which also included an increased fuel facility holding and additional apron parking. The commencement of the ILS implementation process as well as Terminal and Apron changes to facilitate the current growth of Gold Coast Airport were also under his leadership. In this role Paul also was involved in attracting and growing airline partnerships to the Airport. 

From the 1st July 2014, Paul will head up a new Corporate Unit – Business Development and Marketing Team – for Queensland Airports Limited (QAL) as Executive General Manager Business Development and Marketing. Focusing on Paul’s significant experience, extensive knowledge of, and contacts within, the tourism and aviation industries. Paul has been a member of the Gold Coast Tourism Board for eight years and in his sixth year as Chair. Paul is a Director on the Tourism and Events Queensland Board. 

Paul is married with eleven-year-old twins.
Mr Craig Shaw
Chief Operating Officer
Queensland Airports Ltd
Craig has in excess of 20 years experience in a range of infrastructure from health, electricity, civil construction, local government operations and airports. Having held Executive level roles in both New Zealand and Australia, Craig commenced with Queensland Airports Limited in 2008. During his time at QAL Craig has held the roles of GM Human Resources and GM Corporate Services. With Craig’s recent appointment to the role of Chief Operating Officer QAL Services, in addition to a continuing organisational development role, his responsibilities now include Mount Isa and Longreach Airports, Miles and Chinchilla Airports under contract to the Western Downs Council, Aviation Ground Handling and new airport growth. Craig is currently the Chair of the Airports Council International Asia Pacific Human Resources Committee, and is also the Secretary of the International Airport Professionals (IAP) Community of Practice. Qualifications held include Bachelor of Business, Masters in Professional Accounting and the International Airport Professional (IAP) designation.
Ms Joanne Taylor
Category Specialist Asia Pacific - Travel & Expense Management, Global Sourcing Services
Rio Tinto
Joanne Taylor is an experienced global procurement professional who specialises in travel and expense management. She has over 15 years’ experience in the travel industry working for brands such as Rio Tinto, Qantas, Air New Zealand and Japan Airlines both in Australia and abroad. In her current role with global mining leader Rio Tinto, she is responsible for the Asia Pacific region within the Travel & Expense category.
Mr Rod Cuthbert
Rod is the CEO of multi-modal search specialists Rome2rio, and the founder and Chairman of Viator, the leading online seller of sightseeing, tours and activities. He is a well-known figure in the online travel industry, a frequent speaker at industry conferences, and an advisor to several online travel startups. His recent book Vacation Rules, co-authored with psychologist Dr. Sebastian Filep, explores the complex relationship between travel and happiness.
Mr Karam Chand
Chief Commercial and Planning Officer
Royal Brunei Airlines
Karam Chand is a Senior Airline Executive with over 25 years’ experience in the international and domestic aviation sector - both legacy and low cost models. He is the Chief Commercial and Planning Officer for Royal Brunei Airlines based in Bandar Seri Begawan in Brunei Darussalam. He oversees all the commercial and planning functions of the airline including sales, marketing, e-commerce, network and schedule planning, pricing and revenue management, customer service center and loyalty program. He has worked for five different Airlines including National Carriers of Brunei, Fiji, Nauru and Samoa. He was a founding member for Virgin Australia, helping establish a successful new entrant airline in Australia against significant odds. 

In his last role at Virgin Australia he was responsible for all the Commercial functions of the International arm of the Airline. He was the Chief Executive Officer of the Regional Airline (Our Airline) based out of Brisbane prior to joining Royal Brunei Airlines. Karam is a fellow of the Australian Institute of Management. He hold a Masters degree in Air Transport Management from Cranfield University. He has attended various Executive Development programs at Stanford University, IATA, AIM and Virgin Australia. He loves sports, movies and travelling.
Barry Parsons
Chief Strategy Officer
Barry has worked in commercial aviation since 1994, including a range of executive roles with South African Airways, Air New Zealand and Ansett Australia at Vice President and Senior Vice President level. His expertise includes: strategy development; major project management, such as airline start-ups; brand design; marketing; distribution strategy; Board and shareholder engagement; governance and risk management; and macroeconomic and competitive analysis. During this time, he also spent five years with the Centre for Asia Pacific Aviation/CAPA Consulting as an aviation strategy consultant, working with a range of clients, such as American Express, South African Airways, the Australian Government and a number of investment banks and governments in both emerging and developed markets in Asia/Pacific and the Middle East. He has a deep understanding of major aviation trends and their effects on airlines and airports, including: market liberalisation and consolidation; the causes and consequences of major shifts in global air traffic; the commoditisation of short-haul travel and LCC growth; and the development of new airline alliance structures. His initial experience in Africa was in 2005; designing SAA’s LCC subsidiary Mango; recruiting the project team; and providing implementation advice until its launch in November 2006. He was then Mango’s Head of Commercial until mid-2008 and returned to SAA in September 2010 to lead the development of their new Group Corporate Strategy, which eventually became their 2013 Long-Term Turnaround Strategy - now being implemented. Barry has post-graduate qualifications in Russian Studies from the University of Melbourne and a Bachelor of Economics from La Trobe University.
Mr Campbell Wilson
Campbell Wilson, 42, helms Scoot as its Chief Executive Officer, and also serves on the Company's Board. As CEO, he is responsible for the direction, growth and leadership of Singapore’s newest airline. Having been with the Singapore Airlines (SIA) Group since April 1996, Campbell has held positions overseas and in Head Office. Immediately prior to joining Scoot in May 2011, he was Singapore Airlines’ General Manager Japan, based in Tokyo, before which he was SIA’s General Manager Hong Kong and Vice President Canada. He also spent three years in SIA’s Head Office Network Planning and Network Revenue Management departments. Campbell was born and raised in Christchurch, New Zealand and is a Singapore Permanent Resident. He has a Master of Commerce (1st Class Honours) in Business Administration from the University of Canterbury in New Zealand. Between completing university and joining SIA, Campbell travelled extensively in Europe and North America – backpacking in true low-cost fashion. Since then, he has continued to indulge his passion for travel – cycling in Italy and France, rafting the Grand Canyon, walking the Great Wall and kayaking national parks in New Zealand. When not travelling or working, he can be found running or eating in hawkers markets.
Mr Richard Jacobs
Richard spent the last 7 years in NSW State Government, in various senior procurement leadership roles, including Director level, developing enterprise transformational procurement strategies and running focused sourcing programs within various government agencies. Prior to working in government he held national procurement /category manager roles in the Construction Materials, ICT, Transport and Finance Industries. Prior to these roles Richard worked in the mechanical heavy engineering field in rail and shipbuilding. He has a Masters of Business Administration, a Graduate Diploma in Operations Management, and is a Qualified Member of the Chartered Institute of Purchasing and Supply (MCIPS). Richard has been hands on with travel having had travel category management responsibility in MBF, Boral and responsible for development government travel strategy and the NSW Government travel policy. In addition to travel Richard has developed strategies for all government procurement categories including electricity, fuels and ICT. In his last role at NSW Government, Director of Government Procurement Strategy, Richard developed the current framework for whole of government category management planning as part of the NSW Government procurement transformation program in which he had a leadership role.
Mr Jay Youlten
Regional Director Australia, NZ and South Pacific
Jay Youlten currently leads the SITA business in the AUSPAC region. He brings more than 27 years of experience working with Airlines, GDS and Air Transport Technology across the Asia Pacific region. His area of expertise covers Sales, Business Development, Product development and IT delivery. In his current role, Jay's drives the business direction for the AUSPAC region where he is responsible for driving a more customer-centric go-to-market operating model, focusing on emerging technology initiatives that fit the ATI requirements in the AUSPAC region.
David Speers
Political Editor
Sky News
Sky News Political Editor David Speers is one of Australia's most respected political journalists and interviewers. He has been chosen to host every debate and forum at the last two federal elections. Between elections he is one of the busiest and best connected correspondents in Canberra. David hosts "PM Agenda" Monday to Thursdays on Sky News where he talks to the key newsmakers and dissects what the day's events will mean. He also hosts "The Nation" each Thursday night. This one hour program allows for one of the most in-depth policy discussions on Australian television. David joined Sky News as Political Editor in 2000 and has seen the channel grow to become the home of political and national affairs coverage in Australia. He hasn't been confined to the Press Gallery in that time, traveling extensively across the country and abroad. David has covered the last three Presidential elections in the United States and reported from China, India, Afghanistan, Indonesia and throughout Europe. He has interviewed several world leaders including US President George W. Bush at the White House. Prior to joining Sky News, David worked as a political reporter for a number of radio stations in Canberra and at NSW Parliament in Sydney.
Mr Tom Roche
Managing Director
SNP Security
Tom has worked in the security industry for over 25 years including secondment to securicor in the UK in the early 1990’s. Since assuming leadership of SNP Security in 1995, he has been responsible for the strategic management and financial performance of the company. Tom is a current Board Member of ASIAL, the key security Industry Association.

  • Masters of Management Degree
  • Bachelor of Arts (Economics) 
  • Cert IV Risk Management 
  • 33 years in the Security Industry in Aviation Security 
  • Managing Director since 1994. Has overseen significant growth from $13 million to today’s $250 million
  • Current Board Member of SPR-A (Security Professionals Registry – Australasia)
  • Current Board Member of ilead Talent Exchange
  • Board Member of ASIAL (Australian Security Industry Association Ltd) for 10 years up until October 2012 and their representative on the Security Industry Council reporting to the NSW Police Ministers Department 
  • Only Security Company representative involved on 2008 Aviation Security Screening Review Advisory Board
  • Employed with Securicor UK (G4S) in 1992 for eighteen months as operational analyst

Ms Kerrie Mather
Sydney Airport
Kerrie is the Managing Director and Chief Executive Officer of Sydney Airport. She is 2nd vice president of Airports Council International Asia Pacific Regional Board a director on the world governing board of Airports Council International, Vice Chairman of the Tourism and Transport Forum, the peak body for tourism and transport advocacy in Australia, and a director on the Advisory Council of the University of NSW Australian School of Business. Kerrie has more than 18 years of aviation sector experience, during which time she has worked in a number of international jurisdictions, and delivered major airport initiatives whilst serving on the boards of Brussels, Copenhagen, Rome, Bristol and Birmingham Airports.
Shelley Roberts
Executive Director Aviation Services
Sydney Airport
Shelley Roberts, Executive Director Aviation Services at Sydney Airport, has over 11 years experience in the aviation industry in both airline and airport management. Before joining Sydney Airport, Shelley was responsible for the start-up and strategic development of Tiger Airways Australia. Prior to that she established her reputation as an esteemed member of the Australian Aviation Industry as a Director of Sydney Airport Corporation, and the Asset Director for Macquarie Airports. Her formidable experience in the low cost airline model was gained at easyJet in Europe, where she was promoted into a number of roles spanning all aspects of the organisation’s activities. Shelley qualified as a Chartered Accountant whilst working at KPMG in their London office where she was a key member of the Diageo and Nestle Audit teams. Shelley is a qualified Associate Chartered Accountant and holds a bachelor of Business Science from the University of Cape Town, South Africa. Her personal interests include the theatre, travel and water sports.
David Borger
Western Sydney Director
Sydney Business Chamber
Prior to entering public life David worked as an Urban Planner and adviser to the Minister for Planning. At 30 years of age, he became the youngest person to hold the office of Lord Mayor of Parramatta where he served for three terms. During this time he provided leadership in progressing the Civic Place development, and promoting urban renewal in the city centre through the adoption of new planning controls with a strong urban design focus. The city commenced a number of new civic projects to increase investment and employment while also transforming the city’s parks, public spaces and walkways. He chaired the Mayors’ Forum on City Design at the University of Sydney and the Central Parramatta Planning Panel. In 2007 Borger was elected to represent the Granville electorate in the NSW Parliament. He served as Minister for Housing, Minister for Western Sydney and Minister for Roads as well as assistant Minister for Transport in the NSW Government. As Housing Minister he oversaw the construction of approximately 9,000 new social housing dwellings - including 6,300 through the Nation Building Economic Stimulus Plan. During this time he championed major reforms to expand the community housing sector in NSW by transferring the title of $2 billion worth of public housing to highly performing community housing associations. This reform allowed community housing to develop a balance sheet, and to trade and develop existing housing assets. Following the 2011 election David along with Adam Byrnes established Think Planners, a busy planning firm with a focus on Western Sydney. David was appointed to the position of Western Sydney Director of the Sydney Business Chamber in 2012. The Sydney Business Chambers membership consists of chief executives of large corporations, who are working to make Sydney a more globally competitive region. David lives in North Parramatta with his wife Giselle and daughters Grace and Zoe.
Mr Andrew Kelly
Regional Director Australasia
The Association of Corporate Travel Executives (ACTE)
Having grown-up around aviation, Andrew joined the travel industry in 1998 where he has held a number of senior sales roles within airlines such as Qantas Airways & Virgin Australia Airlines. These roles have been primarily focussed on the Corporate & Government travel sector, which provided the essential experience to then directly advise Corporate & Government Australia on the professional management of their travel programs, as a key member of the highly successful niche advisory firm; TMS - Travel Management Solutions. Andrew is now the Regional Director for The Association of Corporate Travel Executives or more commonly known as ‘ACTE’. In its 26th year, ACTE is the leading global non-for-profit association dedicated to the advancement of the global Corporate Travel Community. Prior to entering the industry, he successfully lead field sales teams in Melbourne, Perth & Sydney to assist in delivering Foxtel Cable Television’s foundation client base. He holds a Bachelor of Applied Science in Biotechnology and guarantees that Sales & Science have much more in common than just the letter ‘S’.
Mr Ross Love
Senior Partner and Managing Director
The Boston Consulting Group
Ross Love is the Managing Partner of The Boston Consulting Group (BCG) in Australia and New Zealand and a member of the firm's Asia Pacific Management Team. He has 20 years experience consulting to senior executives and boards in the transport, consumer, industrial goods and public sectors. He has been the global leader of BCG’s Travel and Tourism Practice and is a member of the leadership team for BCG’s Consumer Practice. He consults on issues of strategy (including acquisitions), operations (including pricing), supply chain effectiveness and workforce productivity, and organisation (including design and change management). Ross is a Director of Jawun – Indigenous Corporate Partnerships; a Special Advisor to the Wunan Foundation, an Indigenous development organisation in the East Kimberley; and a member of the International Education Advisory Council, which advises the Australian Government on developing long-term strategies for the international education sector. Before joining BCG in 1993, Ross was the Chief of Staff to the Premier of Western Australia. This followed four years in the United States studying at Harvard University and consulting in California, and three years as an economic policy adviser to the Government of Western Australia. 

Ross has a Bachelor of Arts with first class honours in Politics from the University of Western Australia, a Masters of Public Administration from Harvard University and has completed further business studies at the London Business School. He was a Harkness Fellow for Australia in 1986. Ross is a Past President of the Harvard Club of Australia. 

Ross is married to Amanda and they have three sons.
Mr Oliver Tams
Director of Strategic Partnerships
From Retail Travel through Corporate Travel to Online Travel, Oliver has an encompassing history of 30+ years in the Travel Industry. He was a start up member of UTAG Travel, which grew into Travelscene American Express. He owned and operated 4 travel offices, becoming the largest independent travel agency in southern NSW. Oliver helped establish STA from AUS (Australian Union Of Students) at his Wollongong University office, which became the largest privately owned STA office in Australia. He taught Travel and Tourism at TAFE for 10 years and helped guide curriculum changes for courses to become industry based, while also teaching the first Joint Secondary Schools HSC Tourism Course. He continued his involvement with start ups via TMC Destination Travel Group, which grew rapidly, with a who's who of clientele, including Deutsche Bank, Vodafone, Corporate Express. He returned to Travelscene to help merge the American Express retail offices into Travelscene and build the Travelscene American Express corporate arm into the biggest independent TMC group in Australia. 

Joining Jetset Travelworld Group, for the merger of Jetset, Qantas Business Travel and Qantas Holidays, he became General Manager of the start up Business Select, a TMC model that included 60 offices nationally and 52 within New Zealand. With Amadeus, Oliver as head of Corporate Solutions, took a green fields concept and built a corporate direct marketing model, while working with TMCs for online development and innovation, based on in-house and third party initiatives. He helped develop an end2end solution for the FIFO market, working with third party technology affiliations fully integrated within Amadeus. Today he is Director of Strategic Partnerships for think procurement, working on the end2end travel solution, within a procure to pay platform, for corporations and TMCs. He is a Director on the board of TIME (Travel Industry Mentor Experience), on the ACTE Leadership Council, is an avid blogger, built, owned and cooked in his own Santa Fe style restaurant in Manly, long before the Mexican craze hit Sydney and continues to live on the Northern Beaches.
Robert Sharp
Tigerair Australia
Rob is CEO of Tigerair Australia leading the organisation to a new era. Rob’s vision is to cement Tiger’s place in the Australian leisure market as a competitive, reliable, value-for-money budget carrier. Rob is an experienced aviation executive with over 15 years in the industry with extensive strategic, commercial and operational experience. Rob’s career commenced in Chartered Accounting with Price Waterhouse, specialising in high technology and mining. He then moved to a role as Operations Director of Hypertec Research P/L for 7 years, a rapidly growing mid-sized Australian IT company. Rob then joined Qantas holding a variety of senior management roles from business improvement, strategy, innovation, transformational change, major fleet delivery programs and commercial roles including government relationship management and infrastructure strategy and delivery.
Mr Justin Wastnage
Director, Aviation Policy
Tourism and Transport Forum
Justin has more than a decade of international aviation experience, garnered as a journalist for Flight International, Asian Aviation and Travel Weekly, based in London, Brussels and Sydney. He has been a consultant to companies including Booz & Co, Landor and the French Tourism Bureau on a range of tourism, aviation and transport issues. Justin has also been an expert commentator to various broadcasters including the ABC, BBC and Radio-Canada's Première Chaîne.
Mr Geoff Dixon
Tourism Australia
Geoff Dixon is Chairman of the Australian Government’s major tourism marketing organisation Tourism Australia and Chairman of the Garvan Medical Research Foundation. He sits on the boards of publicly listed Australian companies Crown Limited and Adslot Ltd. Mr Dixon is also on the boards of the Museum of Contemporary Art Australia, the Local Organising Committee of the AFC Asia Cup 2015, and is an Ambassador for the Australian Indigenous Education Foundation. Mr Dixon was Managing Director and Chief Executive Officer of Qantas Airways Limited from 2001 – 2008. He joined Qantas in 1994 and was also Chief Commercial Officer and, for two years, Deputy Chief Executive. He has also worked in the media, mining and government sectors.
Mr John O'Sullivan
Managing Director
Tourism Australia

John O’Sullivan was announced as the new Managing Director of Tourism Australia on 28 January 2014, commencing in the role on 31 March 2014. Mr O’Sullivan joins Tourism Australia from Fox Sports where he was employed as Chief Operating Officer. Previously he held executive positions with Events Queensland (Chief Executive from 2010 to 2012), and Football Federation Australia (Chief Commercial Officer from 2004 to 2010) as well as the Sydney 2000 Olympic and Paralympic Organising Committee and the 1995 Rugby World Cup. 

As the Managing Director of the nation’s global tourism marketing agency, he is responsible for driving Tourism Australia’s strategies to grow demand internationally for Australia’s tourism experiences – helping to grow the sector to between $115 and $140 billion annually by the end of the decade as part of the Tourism 2020 plan. 

Tourism Australia promotes the country under the banner There’s nothing like Australia using a full media mix including the innovative use of digital and social media. The organisation does this in partnership with airlines, distribution businesses and the Australian industry. Tourism Australia also works with Austrade on the attraction of investment in Australian tourism infrastructure. 

Bob Cain
Managing Director
Tourism Futures International
For the past 23 years Bob has been a Director and consultant with TFI. During this period Bob has assisted airlines, airports, hotels and destinations in the development of forecasts, market research, business plans and strategic direction. Projects have been undertaken in Australia, New Zealand and in Asia. Bob has project managed a wide range of consulting assignments including: • Airport traffic forecasting for major Australasian airports as input to Master Plans, reviews of airport charges and for airport privatisation. • Air traffic, tourism and freight forecasting covering a wide range of airports in Asia and the Middle East. • Policy evaluation, performance management and risk assessment including reviews of uncertainties and volatility of traffic at Australasian, Asian, North American and European Airports. He has also facilitated strategic planning workshops for airlines, airports and government tourism agencies. Prior to becoming a consultant, Bob was Strategic Planning Director at Qantas Airways where he was responsible for group-wide strategic planning and Government affairs. Before joining Qantas, Bob worked in strategic planning and policy roles for State and Federal Government bodies and worked for six years in forecasting and marketing roles in the telecommunications sector. Bob holds a Science degree (with honours) from the University of NSW, a Graduate Diploma in Social Sciences from Stockholm University and a Masters degree in Economics from Macquarie University.
Ms Sue Hollis
Managing Director
Sue Hollis is joint managing director of TravelEdge, the largest privately owned TMC in Australia. TravelEdge has been the quiet achiever in the TMC space over the last 14 years, focusing on a vision to provide Amazing Journeys for employees and clients alike. Many employees have been with TravelEdge for 10 years or more and the Company has attracted a very strong client list, many by word of mouth, including Commonwealth Bank, Leighton Group, McDonald's and Allianz. Prior to founding TravelEdge, Sue held senior roles at Qantas and British Airways both in Australia and overseas. Sue's passion out of the office includes running marathons and racing Superbikes having recently returned from racing at Laguna Seca - one of the top 5 race tracks in the world.
Mr Ian Heywood
Head of Supplier Relations
Ian’s key focus is to ensure that Travelport offers a consistent global approach to airlines worldwide that enables them to maximise their yields and increase revenue streams through the GDS channel. To further strengthen airline relationships and help enhance long term, mutually beneficial partnerships that enable airline customers to distribute their flights and merchandising content in a way that works for their key businesses and other key industry stakeholders. 

A key part of Ian’s work been the launch of the Travelport Merchandising Platform with ‘Aggregated Shopping’ ‘Ancillary Services’ and ‘Rich Content’ which enables airlines to adapt their business models to whatever competitive/ economic environment they operate in and for travel agents to access enhanced airline content in their normal workflow. 

 Prior to Travelport, Ian spent the majority of his working life at British Airways where he joined as an apprentice and held a number of commercial roles in the UK and overseas. He has also worked for Qatar Airways as SVP Global Sales and Distribution.
Mr Damian Hickey
Vice President Global Distribution & Sales
Damian Hickey joined Travelport in October 2012 as the Vice President of Distribution Sales and Services for the Asia Pacific region. Based in Singapore, Damian has overall responsibility for travel content provider relationships in the region such as airlines and rail companies, which use Travelport’s capabilities to distribute their products and services.  

With over 20 years of management experience, Damian possesses in-depth knowledge of the travel and transport industries in America, Europe and Asia, and is a well-respected thought leader and a recognised contributor to the industry’s future direction. Prior to joining Travelport, Damian held the position of Regional Vice President – South Asia & India for SITA where he was accountable for SITA’s airlines, airport, government and air transport industry customers. Amongst his many achievements during this time, Damian successfully grew annual revenues and secured SITA’s largest ever Passenger Services Systems (PSS) deal. Prior to SITA, Damian held senior-level management positions with Amadeus and Datalex.
Ms Karen Stocks
Managing Director
Twitter Australia
Karen is responsible for Australian operations at Twitter, including its advertising business and operations. Prior to joining Twitter in 2013, she was the Managing Director, mobile and social solutions for Google. In this role she was responsible for sales strategy and commercialisation for Google’s Mobile and Social Advertising products across Asia Pacific. Karen previously led Google's high-growth Display business in Australia and New Zealand, responsible for sales, development, media strategy and operations across YouTube and the Google Display Network. She joined Google in 2007 as the Head of Online Sales and Operations for Australia and New Zealand. 

Before joining Google, Karen had a distinguished career at Vodafone, where she worked for 12 years, most recently as General Manager for Service Strategy. She earlier served as General Manager for Customer Operations and Head of Commercial Accounting. Karen holds bachelor’s in Financial Administration, an MBA and is a member of CPA Australia with a passion of bringing new technologies to enhance the customer experience. Karen loves competitive netball and Formula1. When she's not online, she's walking on the beach or playing Taxi to her family.
Mr Mark Lennon
Unions NSW
Mark was elected Secretary of Unions NSW in October 2008, having served as Assistant Secretary since June 2001. Mark joined Unions NSW in 1988 and has held a number of positions in the organisation including Training Officer, Industrial Officer and Executive Officer. His responsibilities over the years at Unions NSW have included industrial and political work in the areas of railways, electricity, health, industrial legislation, occupational health and safety, forestry and superannuation. Mark is a board member of First State Super, Health Super Financial Services Pty Ltd, Safety, Return to Work & Support Board, The McKell Institute, Trade Union Education Foundation and the Trades Hall Association.
Ms Alison Espley
Director – Australia and New Zealand
United Airlines
Alison assumed responsibility for Australia and New Zealand in 2007. A graduate of Warwick University she joined United Airlines in 1987 as an Automation Specialist for the Apollo computer reservations system. She went on to work a United’s Sales Department at the company’s Atlantic Division headquarters in central London with responsibility for Offline Sales offices in the Middle East/Africa. She held positions as Leisure Sales Manager, Head of United Vacations and Sales Manager for the UK and Ireland prior to relocating to Sydney. Alison has served as Chair of the Board of Airline Representatives and of the Star Alliance Steering Committee and is a Governor of The American Chamber of Commerce.
Mr Scott Wilson
Vice President Merchandise and eCommerce
United Airlines
Scott Wilson is Vice President, eCommerce & Merchandising for United, the world’s leading airline. He is responsible for the strategy, development and management of United’s digital touch points (website, mobile, kiosk, signage, onboard) and the ancillary product portfolio. Prior to his current position, Wilson was the Vice President of eCommerce for United after first joining the company as the Managing Director of eCommerce. Before United, Wilson held various leadership positions in marketing, strategy and digital at companies such as Marriott International, Boston Consulting Group, AOL, and American Airlines. 

Wilson holds a Bachelor of Arts degree from the University of California at Berkeley and an MBA from Carnegie Mellon University. Wilson is also the co-chair of Digital Collective Chicago and a member of Forrester’s eBusiness & Channel Strategy Council. He is married with three children and lives outside of Chicago, IL.
Professor Warren Mundy
Adjunct Professor
University of New South Wales
Warren became an adjunct professor at the University of New South Wales in July 2013. Between 1999 and 2003 Warren was head of corporate strategy at Melbourne Airport and since then has consulted to a range of Australian and international airports. He was Group General Manager Strategy for Infratil Airports Europe and a Director of the Birtish Airport Operators Association. Warren served on the Board of Airservices Australia between June 2008 and November 2013 – he was the inaugural chair of Airservices Board Environment Committee and served as Deputy Chair of the Board from June 2009 until his retirement.He was a member of the Joint NSW-Commonwealth Government Steering Group overseeing the development of the Aviation Strategic Plan for Sydney. 

Warren was appointed as a Commissioner of the Productivity Commission in December 2010 for a period of five years after a period as an Associate Commissioner. He is a Fellow of the Royal Aeronautical Society and the Australian Institute of Company Directors and was recently appointed to the board of the Sydney Desalination Plant.He has an honours degree in statistics, a PhD in economics from Kings College Cambridge and masters degree in environmental law from the ANU. Warren’s academic research interests include aviation policy, the assessment of benefits to communities of airline and airport activities, the economic regulation and assistance of aviation, airport business economics and strategy, and aviation environment issues.
Shelley Beasley
Chief Operating Officer
Shelley has over 20 years' experience in travel and travel technology with globally recognized firms such as United Airlines and Travelport. She is currently employed for the last 2 1/2 years as the Chief Operating Officer for Webjet Limited, representing the Webjet and Zuji brands- the leading Online Travel Agencies in Australia/New Zealand, Hong Kong and Singapore.
Mr Tony Hadchiti