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15 March
Novotel Canberra
Managing Travel in an Uncertain World
08.00 Registration and Coffee
09.00 Chairman’s Welcome
09.10 Keynote: Assistant Minister for Trade, Tourism & Investment, The Hon. Keith Pitt MP
CAPA Keynote: The Australian Aviation Outlook: The impact of LCCs and new airline business models & Gulf carriers
  • CAPA - Centre for Aviation, Executive Chairman, Peter Harbison
09.40 The Supply Market: External Perspective - how do the financial markets view travel and tourism?

The amount of money spent on corporate and related travel is ultimately driven by the level of business activity and confidence in the marketplace - both domestically and internationally. Australia & NZ remain attractive markets for international travel and investment as well as driving high domestic and international travel levels. Within Australia the economy is still vulnerable to some post-resources adjustment (although generally has adjusted well), however externally a rise of protectionism could present new challenges. NZ faces 2017 with continued natural disasters impacting their economy and a new PM after the resignation of John Key. John O'Shea from Bell Potter will provide an overview from the market perspective of trends and expectations that may impact on the local buyers' market for travel.
  • Bell Potter Securities, Senior Analyst, John O'Shea
Canberra: Implications of the Capital Cities route and new airline entry
  • Canberra Airport, Chief Executive Officer, Stephen Byron
10.25 Airline Keynote
10.45 Coffee & Networking
Airline Keynote
11.45 Australia's bilateral air services policy: what does it mean for Australia's airlines?
  • Department of Infrastructure and Regional Development, Secretary, Mike Mrdak
12.10 Executive Panel: The Aviation Outlook
  • Border facilitation and need for continued reforms
  • Preclearance and single visa on the Tasman
  • Future preclearance for China and other key Asia markets
Moderator: CAPA - Centre for Aviation, Executive Chairman, Peter Harbison

  • Department of Infrastructure and Regional Development, Secretary, Mike Mrdak
  • Qantas, Group Executive Government, Industry and International Affairs, Andrew Parker
  • Canberra Airport, Chief Executive Officer, Stephen Byron
  • Transport & Tourism Forum (TTF), CEO, Margy Osmond
13.00 Lunch
14.00 ATMC Executive of the Year 2017 Launch
Association Of Travel Management Companies (ATMC),
President, Lisa Akeroyd 
14.15 Data & Benchmarking
  • Air Fares: How is Canberra trending vs the national average
  • Accommodation: What’s really happening locally with rates, new properties and seasonality
Moderator: business travel BUZZZ, Editor, Allan Leibowitz

  • American Express Global Business Travel, Consultant, Anoop Rattan
  • TravelClick, Director of Sales, Jacqui Vieusseux

Followed by audience Q&A

14.50 Panel Discussion: Disruption: from booking to travelling, paying and expensing, it’s all changing…

The sharing economy is impacting on corporate travel, with travellers looking online and outside of the traditional offerings. In the ground transport sector for example, Uber has overtaken taxi use for many organisations, but few have embraced private apartment rental as a replacement for hotels. Regardless of the current levels of adoption of the new travel alternatives, travel managers need to revise their programmes and policies to cope with them and address:

• The new risks associated with the sharing economy
• The expense management implications of dealing with non-traditional vendors
• The demands of the new mobile booking processes
• Balancing corporate responsibility with traveller experience and expectations.

Moderator: Changing Times, Director, Richard Savva

The Lido Group, ‎Director of Operations, Peter Beveridge
Mastercard, Vice President, Commercial Payment Solutions - Public Sector, Michelle Dritmanis
CWT, Lisa Akeroyd, Managing Director, Australia & New Zealand
    15.25 Afternoon tea
    15.50 Roundtable discussion: International SOS incident simulation

    Delegates are presented with an unfolding emergency scenario and given a range of tasks as more information emerges. This will provide a unique opportunity to evaluate risk readiness and determine what steps are needed to get up to speed.

    Facilitator: business travel BUZZZ, Editor, Allan Leibowitz with International SOS, Manager - Risk Services, Simon Francis
    16.30 Closing Keynote: Travel & Innovation: A view from 2020
    • Amadeus, Managing Director, Tony Carter
    16.50 Networking Drinks sponsored by MasterCard
    17.30 Conference Close